Operations Professional (In Store) - Denver

Tiffany & Co.•Denver, CO

10d•$21 - $29•Onsite

About The Position

Tiffany & Co. is a renowned luxury brand with a rich heritage of exquisite designs and romantic ideals, symbolizing excellence for over 175 years. We are seeking passionate, kind, and professionally committed individuals to join our team. Our employees are dedicated to educating themselves about new merchandise, cultures, and the evolving luxury market, fostering a unique and respectful workplace. We pride ourselves on delivering the 'Tiffany Experience' to every client, which involves creating connections, providing personalized experiences, and honoring the Tiffany Legacy. This commitment to excellence in craftsmanship, timeless design, and corporate sustainability is at the core of our values.

Requirements

Strong Analytical skills
Proficient in Microsoft Word and Excel.
Ability to work retail store hours as necessary, including nights, weekends and holidays.
Organized and detail oriented
Flexibility to perform different tasks based on day-to-day business needs.
Must have authorization to work in the United States or in the country where the position is based.

Nice To Haves

A college/university degree.
Graduate gemologist degree or previous Gemological Institute of America (GIA) course work.

Responsibilities

Deepen client relationships to drive lifetime loyalty and spend.
Support store sales goals by executing operations functions.
Capture client data to cultivate new and existing clients.
Handle internal and external phone and e-mail correspondence.
Partner with client advisors and management to optimize sales opportunities.
Elevate the in-store experience by consistently delivering memorable moments.
Act as a Tiffany brand ambassador during client interactions.
Execute best practices by optimizing hospitality and store amenities.
Utilize deep product knowledge to maximize client satisfaction.
Provide exceptional operational support to drive sales and service.
Execute daily tasks including order fulfillment, shipping, receiving, replenishment, jewelry cleaning, merchandise transfers, and processing jewelry repairs.
Monitor and reconcile merchandise inventory, assess accuracy, and report discrepancies.
Communicate effectively with clients and internal teams regarding product and service information, repairs, shipping, and inventory.
Support company operations efficiency objectives by maximizing productivity and providing feedback on process changes.