Neurodiversity Program – Operations Processing Specialist
About The Position
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. As an Operations Processing Specialist you will support the operations department through high quality and efficient processing of back-office operations transactions. You will also work closely with senior level associates and quality coordinators to resolve issues related to paperwork and transactions. This role is designated for participants with Neurodiversity in the Workplace; nitw.org
Requirements
- Bachelor’s degree in business or related field, or equivalent experience
- Basic Microsoft Office knowledge
- Ability to type 30 words per minute
- Strong attention to detail
- Ability to multi-task and prioritize workload
Nice To Haves
- Excellent communication and organizational skills
- Ability to coordinate and complete multiple tasks within assigned deadlines which include many same day processes
- Aptitude to quickly learn a variety of unfamiliar subjects
- Capacity to work independently on operational tasks
- Capability to collaborate with teammates to accomplish daily deliverables
Responsibilities
- Process back office administrative items such as new account setup, transfer paperwork, and disbursement transactions for the mutual fund and brokerage business lines
- Review paperwork and application data in operations systems.
- Assist with administrative not in good order resolution via letters, emails, phone calls
- Ensure completeness of paperwork based on department procedures, as well as perform daily transaction audits and report reviews
- Communicate processing related issues with operations and sales call centers
Benefits
- Medical, dental, vision and life insurance
- Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
- Tuition reimbursement up to $5,250/year
- Business-casual environment that includes the option to wear jeans
- Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
- Paid volunteer time — 16 hours per calendar year
- Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
- Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
