Operations Planner

Roku • San Jose, CA

9h • $109,900 - $120,600 • Hybrid

About The Position

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

At Roku, our Global Operations, Supply Chain, and Logistics team powers the seamless delivery of our award-winning streaming devices and consumer electronics to millions of customers worldwide. With team members and partners across the U.S., Europe, Asia, and Latin America, we operate a truly global network built on precision, innovation, and collaboration. From sourcing and manufacturing to fulfillment and sustainability, we're committed to supply chain excellence that scales with Roku's growth and global reach. If you're energized by building world-class systems that connect people to the content they love, this is the team for you.

We're looking for a driven self-starter to join our fast-paced Operations Planning team, focused on Roku's hardware products business. As an Operations Planner, you will be an individual contributor supporting planning leadership through reporting, forecasting, supply-demand analysis, and the S&OP process. The ideal candidate is quantitatively driven, detail-oriented, and brings strong problem-solving expertise. You're comfortable analyzing large datasets to surface actionable insights and thrive in cross-functional environments where collaboration drives results. This role works closely with Operations (Procurement, Logistics, and COE), Sales, and Finance & Accounting to execute key initiatives that fuel the success of Roku's hardware business.

Requirements

• Bachelor's degree from an accredited four-year college or university
• 3–5+ years of experience in supply planning, inventory management, S&OP, consumer electronics, e-commerce, retail, or digital media
• Proficiency in Excel, PowerPoint, Tableau, and ERP/planning systems (e.g., NetSuite, Oracle, SAP, Anaplan)
• Strong analytical background in data modeling and reporting, with a track record of building scalable solutions that generate business insight — including hands-on use of AI tools (e.g., Claude) to accelerate analysis, automate data transformations, and deliver quality insights faster
• Experience in operations planning, data science/modeling, or quantitative business roles tied to financial or operational performance preferred
• A data-driven approach to problem-solving with a demonstrated history of driving results through continuous improvement
• Excellent cross-functional collaboration skills and the ability to work effectively across departments
• A bias toward action and the ability to thrive in a high-production, fast-paced environment
• Experience working with overseas manufacturing partners, contract manufacturers (CM/ODMs), or offshore supplier teams
• Experience working in and collaborating effectively in a multi-site, virtual context, including regular coordination with overseas teams across different time zones, particularly with China teams
• Ability to travel up to 15%

Responsibilities

• Build and maintain production build plans based on sales demand forecasts across Roku's hardware product lines and supplier base
• Lead weekly sales forecast and build plan reviews, generating reports and tracking performance against objectives to optimize supply-demand planning
• Review supply commitments against the build plan, identify gaps and excess materials, and ensure supply continuity while minimizing excess and obsolescence (E&O)
• Drive supply-demand balance by collaborating with Sales, Finance, and Operations to resolve issues quickly and effectively
• Lead weekly S&OE/S&OP meetings with the sales operations and planning team for Roku hardware products
• Support leadership in developing short- and long-term strategic plans for Roku's hardware business
• Communicate status, risks, and opportunities consistently to key stakeholders
• Partner with the Supply Chain Excellence team to advance digitization, including AI adoption, and develop reporting tools that drive continuous improvement across the hardware business

Benefits

• health insurance
• equity awards
• life insurance
• disability benefits
• parental leave
• wellness benefits
• paid time off
• global access to mental health and financial wellness support and resources
• statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level