Operations Planner

DP World•Doral, FL

7d•Onsite

About The Position

syncreon by DP World delivers tailored, scalable and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and technology premier brands for more than 60 years. This is a fully onsite role at our Miami Location. We are looking for an experienced Operations Planner based in Doral, FL. It's an exciting time to join the syncreon team! We are currently hiring for the following shift: 1st Shift Monday through Friday from 8:00am to 4:30pm.

Requirements

Customer service background in logistics with ability to handle problem resolution in timely manner.
Word, Excel, Outlook knowledge with strong emphasis on Excel used for tracking and analysis.
Must be able to manage inventory in an RF. Portal, and Manual system environment.
Understand transportation modes and service levels.

Nice To Haves

Previous Telecommunication site delivery coordination experiences a plus.

Responsibilities

Provide rate quotes for nonstandard transportation, i.e. expedite shipments.
Perform order registration which may include special requirements, extra labor, forklifts, cranes, etc.
Ensure on-time pickup and delivery, track and trace shipments.
Apply applicable late reason codes in accordance to Service Failure tracking and reporting
Work with customer to resolve inventory discrepancies.
Follow-up with regards to exception reporting and damage assessment, communicate to customer.
Participate in process flow documentation and standard operating procedures and identify opportunities for improvement based on customer needs.
Other duties as assigned.