About The Position

The Operations Office Process and Support Administrator performs administrative duties in support of the Operations group, helping facilitate efficient organizational operations. The role manages varied daily tasks and deadlines, monitors the facility to help provide a safe and secure environment, delivers customer service to corporate, field, and store associates, and collaborates with Store Operations and corporate departments on project-specific work. The administrator supports satellite office operations, including supplies, facility and equipment maintenance coordination, meeting rooms, and break areas. The role also supports field management teams, regional meetings and events, assigned administrative projects, travel arrangements, purchasing and expense processes, and other administrative duties. It includes welcoming guests and callers, responding appropriately to unexpected situations, maintaining safety and security standards, and handling sensitive information confidentially.

Requirements

  • At least 2 years of experience working in an office environment.
  • High proficiency with Microsoft Office Suite and MS Teams.
  • General knowledge of audio-visual equipment.
  • Valid driver's license to complete necessary travel.
  • Excellent oral, written, and interpersonal skills.
  • Detail-oriented, with a high degree of accuracy.
  • Strong organizational and time-management skills.
  • Excellent customer service skills.
  • Ability to multitask and meet challenging deadlines.
  • Ability to work with limited supervision.
  • Ability to maintain confidential and sensitive information with discretion.

Nice To Haves

  • Store Operations experience.

Responsibilities

  • Administer and maintain daily, weekly, and monthly functions for satellite offices, including ordering and stocking supplies; coordinating facility and office equipment maintenance; scheduling and maintaining meeting rooms; and maintaining beverage, coffee, and break-area supplies.
  • Process ordering and invoicing through COUPA.
  • Provide administrative support to Store Operations Field Management teams as directed by supervision.
  • Attend regional team meetings and off-site events as scheduled, supporting Directors with presentations, venue issues, and event organization.
  • Travel occasionally to other regional offices to support facility upkeep.
  • Administer assigned projects, including the GM Photo process, Local Marketing program, Store Operation Alignment and Expense reporting, and uniform ordering and invoicing.
  • As needed, book Store Operations travel, including hotels, air travel, and rental cars; coordinate travel for newly relocated associates with new market or adjacent managers; and source and secure meeting locations.
  • Execute P-Card purchases, coding, tracking, and reporting as directed.
  • Perform other assigned administrative tasks, which may include weekend duty reporting, payroll reclassification processing, and parking program administration.
  • Greet office guests, visitors, and callers professionally; notify appropriate associates of arrivals; handle unexpected visitors or situations requiring immediate attention; and maintain safety and security standards.
  • Handle sensitive associate and company information confidentially and with discretion.
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