Operations Manager Albuquerque NM
About The Position
Segra is seeking an Operations Manager to lead a team performing technically complex telecommunications installation work, including analyzing, evaluating, designing, planning, and modifying a variety of installation types. The role provides daily technical guidance, assistance, and supervision to Field Operations Technicians and Outside Plant (OSP) engineering and construction staff. The Operations Manager identifies job and project priorities to support departmental and company objectives, sets appropriate project due dates, manages the team to meet those deadlines and project budgets, and ensures maintenance and trouble tickets are resolved promptly. The role is based in Albuquerque, New Mexico, and requires five days in the office each week.
Requirements
- At least 5 years of telecommunications experience.
- At least 2 years of experience managing a team.
- Experience working with Excel.
- Experience with voice, data, and/or transmission systems or networks.
Nice To Haves
- Technical bachelor's degree or equivalent work experience.
- High level of experience with DWDM, SONET, and IP equipment and technologies.
- Experience with voice, data, and transmission systems and networks.
- Experience with telecommunications installation support and management functions.
- Knowledge of telecommunications standards related to central office and equipment installation.
- Competence with AC/DC power, infrastructure, cabling, and distribution systems.
- Knowledge of OSP engineering and construction.
- Basic knowledge of OSHA guidelines and industry safety practices.
- Strong computer, written, and verbal communication skills, and excellent analytical problem-solving abilities.
Responsibilities
- Manage a team performing telecommunications installation analysis, evaluation, design, planning, and modification.
- Provide daily technical guidance, assistance, and supervision to Field Operations Technicians and OSP engineering and construction staff.
- Identify job and project priorities in support of departmental and company objectives.
- Set project due dates and manage the team to meet them.
- Ensure the team manages project budgets.
- Ensure maintenance and trouble tickets are resolved in a timely manner.
Benefits
- Medical, dental, and vision insurance.
- Life insurance.
- 401(k) match with immediate vesting.
- Flexible Spending and Health Savings Accounts.
- Tuition and gym reimbursements.
- Vacation/PTO, paid holidays, and floating holidays.
- Volunteer days and parental leave.
- Legal, accidental, hospital indemnity, identity theft, and pet insurance.
- Programs supporting physical, mental, financial, and social wellness.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
