Operations Manager

EverLine Coatings - Grandville•Grandville, MI

13d•Onsite

About The Position

EverLine Coatings, a rapidly scaling commercial Pavement Maintenance and Line Striping company, is looking for an experienced, reliable, and proactive Operations Manager to lead our Location in Grand Rapids. Our company is built around our people. In our fast-growing company, EverLine is proud to provide opportunities for those who seek growth and development. We are looking for people who are eager to help build this great company with us, not for us. Our people share the core values of our DRIVEN Principles – being Dedicated, Resourceful, Integrity-Focused, Value-based, and Nourishing. Every single employee of EverLine, known as “EverLiners” is doing their part in revolutionizing an industry. And that’s very exciting! We are looking for an Operations Manager to oversee all service staff and operations of the local business unit. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring our profits are on the rise. Ultimately, you’ll help our company grow and thrive.

Requirements

Proven experience as an Operations Manager or similar role
Experience in planning and project management
Knowledge of business processes and functions (HR, procurement, operations, etc.)
Strong analytical and problem-solving ability
Excellent communication skills
Outstanding leadership skills
Organized and attention to detail
Able to prioritize while multitasking multiple jobs and crews
The right candidate will be in alignment with our core values and purpose

Nice To Haves

BSc/BA in Business or relevant field is a plus

Responsibilities

Oversee day-to-day operations and execution of projects
Schedule projects with the clients and crews
Source and order supplies and materials for projects
Hire, oversee, and manage crew leads and technicians
Train and assess crews for proficiency
Implement processes to drive efficiency
Evaluate and improve service operations and financial performance
Maintain budgets and optimize expenses
Direct the employee assessment process
Ensure staff follow health and safety regulations
Provide solutions to issues (e.g. profit decline, employee conflicts, call backs)
Customer follow-up for satisfaction