Operations Manager

Bob's Discount Furniture • Piscataway, NJ

2d • Onsite

About The Position

An Operations Manager is a results-driven leader responsible for overseeing multiple functional areas within the distribution center and leading a team of salaried Area Managers and their hourly workforce in alignment with Bob’s core values. In this role, you will leverage your expertise in operational strategy, safety, quality, and performance to drive departmental outcomes and foster a positive culture of growth and development across multiple teams. You will collaborate closely with peer Operations Managers, support functions, and senior leadership to shape departmental strategy, develop your leadership bench, and ensure sustained operational performance that protects customer commitments.

Requirements

• Minimum 5 years of experience in a warehouse environment with at least 2 years management experience.
• Bachelor's degree in supply chain, logistics, or related field preferred.
• Experienced with process improvement initiatives and owning performance metrics.
• Exceptional understanding of supply chain and distribution center operations.
• Experience in using a warehouse management system (WMS) – preferably SAP, as well as Microsoft Outlook, Word and Excel
• Ability to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing, and having knowledge of commonly used concepts, practices, and procedures as required by the position.
• Must be at least 18 years old to be considered for employment with Bob’s.

Nice To Haves

• Bilingual (English/Spanish) is a plus, given the workforce composition at several of Bob’s distribution centers.
• Prior experience in a high-volume retail or furniture distribution environment.
• Experience supporting peak-season operations with fluctuating volume and staffing.

Responsibilities

• Apply expertise to support, mentor, and motivate salaried leaders and broader workforce.
• Lead department-wide efforts in safety, quality, and productivity to ensure customer satisfaction.
• Demonstrate proficiency in talent management by evaluating performance, completing employee reviews, and building leadership bench strength.
• Collaborate with peer leaders, support functions, and senior leadership to develop plans and navigate barriers to achieve business objectives.
• Utilize knowledge and expertise to define roles, priorities, and success criteria for salaried leaders and their teams.
• Continuously monitor and optimize department performance for efficiency using key performance indicators.

Benefits

• Competitive Medical, Dental, and Vision Insurance
• Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
• 401(k) Profit Sharing Plan with a generous company match
• Pet Insurance and employer-paid Life Insurance options
• Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
• Employee Discount starting on Day 1, plus exclusive partner discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager