Operations Manager (US External Affairs)

Genentech • Daly City, CA

9d • $97,200 - $180,600 • Onsite

About The Position

The Operations Manager (US External Affairs) is an individual contributor within Genentech’s Strategy and Business Operations team, which partners with Public Affairs & Access (PAA) to maximize impact through strategic operations and delivery of business priorities. The role provides strategic operational partnership, project management, and process optimization for the US External Affairs function. It supports execution of mid-term strategies, complex operational initiatives, and critical business processes, with a focus on efficiency and compliance risk mitigation.

The position provides strategic thought partnership and business planning to internal teams, manages and improves business processes, systems, and tools, and partners across the organization to help stakeholders deliver on Operating Principles. It uses an internal network to identify synergies and coordinate cross-functional action, while contributing to an innovative, collaborative, enterprise-minded operations culture.

The position is based at Genentech’s South San Francisco, California, or Washington, D.C. office. Relocation benefits are not available. The expected salary range based on the primary location of Washington, D.C. is $97,200–$180,600. Actual pay depends on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. The position also qualifies for benefits detailed in a linked benefits resource.

Requirements

• Bachelor’s degree.
• At least 4 years of relevant experience, specifically in operations, management consulting, or strategy and operations.
• Expert-level project management skills.
• Proven track record of leading change management initiatives, including policy development and training planning.
• Strong analytical skills, including experience tracking and reporting metrics and analytical insights.
• High proficiency in Google applications, including Google Calendar, Docs, and Slides.
• Strong long-term strategic thinking balanced with near-term execution skills.

Nice To Haves

• Project Management Certification, such as PMI or PMP.
• Familiarity with governmental affairs, patient advocacy, or healthcare policy.

Responsibilities

• Provide strategic operational partnership and business planning to internal teams to drive business impact and implement operational strategies.
• Manage, evaluate, and enhance key business processes, systems, and tools to improve efficiency and mitigate compliance risk.
• Partner across the organization to equip and empower stakeholders to deliver on Operating Principles.
• Use an internal network to identify synergies, catalyze cross-functional action, and deliver cross-functional Public Affairs & Access results.
• Manage up, guide leadership and stakeholders toward objectives, and prioritize work efficiently.
• Contribute to a culture of innovation, enterprise-level thinking, and collaboration, including sharing best practices across the operations community.

Benefits

• A discretionary annual bonus may be available based on individual and Company performance.
• Benefits are available as detailed in the linked benefits resource.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level