Operations Manager (US External Affairs)

Roche • Washington, DC

9d • $97,200 - $180,600 • Onsite

About The Position

The Operations Manager (US External Affairs) is an individual contributor within the Strategy and Business Operations team of Public Affairs & Access (PAA). The role provides strategic operational partnership, project management, and process optimization for the US External Affairs function. It supports execution of the function's mid-term strategies, manages complex operational initiatives, and oversees critical business processes to improve efficiency and mitigate compliance risk.

The role provides strategic thought partnership and business planning to internal teams, manages and improves processes, systems, and tools, and partners across the organization to help stakeholders deliver on Operating Principles. It uses an internal network to identify synergies and catalyze cross-functional action, while contributing to a culture of innovation, enterprise-level thinking, collaboration, and sharing best practices across the operations community.

Requirements

• Bachelor’s degree.
• At least 4 years of relevant experience in operations, management consulting, or strategy and operations.
• Expert-level project management skills.
• Proven track record of leading change management initiatives, including policy development and training planning.
• Strong analytical skills, including experience tracking metrics and reporting analytical insights.
• High proficiency in Google applications such as gCal, gDoc, and gSlides.
• Strong long-term strategic thinking balanced with near-term execution skills.

Nice To Haves

• Project Management Certification (PMI, PMP, etc.).
• Familiarity with governmental affairs, patient advocacy, or healthcare policy.

Responsibilities

• Provide strategic thought partnership and business planning to internal teams to drive business impact and implement operational strategies.
• Manage, evaluate, and enhance key business processes, systems, and tools to improve efficiency and mitigate compliance risk.
• Partner proactively across the organization to equip and empower stakeholders to deliver on Operating Principles.
• Use an internal network to identify synergies, catalyze cross-functional action, and deliver cross-functional Public Affairs & Access results.
• Manage work independently, guide leadership and stakeholders toward objectives, and prioritize work efficiently.
• Contribute to a team culture of innovation, enterprise-level thinking, and collaboration, sharing best practices across the operations community.

Benefits

• A discretionary annual bonus may be available based on individual and Company performance.
• Benefits are referenced through a link in the job posting; specific benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level