Operations Manager - Critical Infrastructure

National Power, LLC • Fort Lauderdale, FL

3d • $125,000 - $140,000 • Remote

About The Position

National Power is seeking an experienced Operations Manager to lead its Critical Infrastructure operations team in Florida. The role is responsible for building and leading a field execution team of project managers and DC installers, managing project delivery, and ensuring work is performed safely, to customer specifications, and profitably. The position has full P&L responsibility and reports to the regional CI Manager (General Manager).

This remote position requires working from home and frequent travel throughout Florida for job-site visits, customer meetings, and internal coordination. The role may involve accessing active job sites and customer facilities, including walking on even and uneven surfaces, climbing and using ladders, standing for extended periods, and lifting materials or equipment weighing up to 50 pounds as needed. Work may take place in office, home-office, and field environments.

The annual salary range is $125,000–$140,000. Benefits include paid vacation, company holidays and sick time, company-paid life and disability insurance, medical, dental, and vision insurance, a 401(k) plan with company matching, and HSA and FSA options. Employment is contingent on a criminal background check, pre-employment drug screen, and MVR check.

Requirements

• At least 5 years of experience in operations and/or project management in mission-critical power or a similar field-services industry.
• Demonstrated success leading project execution teams and implementing project execution process standards across a team.
• Demonstrated success managing customer relationships during project execution.
• Experience reviewing specifications, writing scopes of work, and preparing cost estimates for technically complex projects.
• Ability to read and interpret engineered drawings, specifications, and project documents.
• Strong communication, presentation, negotiation, and relationship-management skills.
• Strong organizational skills and ability to manage multiple opportunities and priorities simultaneously.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Ability to travel frequently throughout Florida for job-site visits, customer meetings, and internal coordination.
• Ability to safely access and navigate active job sites and customer facilities, including walking on even and uneven surfaces, climbing and using ladders, standing for extended periods, and lifting materials or equipment weighing up to 50 pounds as needed.
• Ability to work in office, home-office, and field environments.

Nice To Haves

• Working knowledge of AC/DC power systems, power infrastructure, generator systems, battery systems, rectifiers, inverters, or closely related equipment is strongly preferred.
• Bachelor’s degree in business, engineering, construction management, or a related field is preferred.

Responsibilities

• Partner with the CI Manager to develop scopes and cost estimates for sales opportunities.
• Maintain an accurate quote log or bid tracker for open opportunities.
• Assemble complete handoff packages for awarded work, including scope documents, contracts, estimates, schedules of values, drawings, quotes, and key customer contacts.
• Ensure effective handover of awarded work from sales and estimating to project management for safe, high-quality, and profitable execution.
• Ensure projects are delivered safely, on time, to specification, and within budget while maintaining high field labor utilization.
• Lead and develop project managers and installers to deliver projects on time and on budget and provide a strong customer experience.
• Manage daily work execution, including purchasing materials and subcontractor services, material logistics, warehouse operations, project schedules, manpower scheduling and planning, quality, safety, and progress billing.
• Drive continuous process improvement to increase productivity, reduce lead times, and improve project quality.
• Conduct weekly operations meetings with project managers to review and drive accountability for KPIs, job performance, timelines, and resource scheduling and utilization.
• Promote a strong safety culture and ensure compliance with National Power safety policies.
• Coordinate with finance on cost controls, job costing, timely billing, and cost-to-complete reforecasting.
• Develop revenue and gross profit forecasts based on project budgets and schedules.
• Assist with customer issue resolution and de-escalate disputes while protecting customer relationships and the company's interests.
• Maintain a disciplined change-management process in partnership with the CI Manager, sales team, and executive leadership.
• Present a professional image and maintain high ethical standards with customers, suppliers, and business partners.
• Collaborate across internal teams, communicate clearly, and help prevent unnecessary problems or disputes.
• Prioritize internal and external customers while maintaining accountability and sound commercial judgment.

Benefits

• Three weeks of paid vacation after 90 days; first-year vacation is prorated based on start date.
• Up to 9 paid company holidays.
• Paid sick time.
• Company-paid life insurance with $75,000 coverage.
• Company-paid short-term and long-term disability insurance.
• Medical, dental, and vision insurance, with four medical plan options, including one plan fully covered by the company.
• 401(k) retirement savings plan with company matching.
• Health Savings Account (HSA).
• Flexible Spending Accounts (FSA).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager