Operations Manager

Lawelawe • Chantilly, VA

9d • Hybrid

About The Position

The Operations Manager will oversee the daily operations of enterprise level business units ensuring efficiency, compliance, and strategic alignment across the organization. The position will collaborate with cross functional teams to ensure seamless execution of business objectives.

Requirements

• Ten years of related experience required
• Proven experience in a senior leadership role, preferably within the government contracting or related industry preferred
• Strong business acumen and strategic thinking skills
• Excellent leadership, communication, and interpersonal skills
• Demonstrated ability to build and lead high-performing teams
• Knowledge of government contracting regulations and compliance requirements
• Excellent managerial and supervisory skills.
• Maintain professional demeanor and diplomacy.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite or similar software.
• Manage, plan, direct and coordinate operations.

Nice To Haves

• Bachelor's degree in business administration, management, or a related field (preferred)

Responsibilities

• Directs all managed services operations ensuring quality, compliance and client satisfaction.
• Develop and implement operational policies, procedures, and best practices.
• Ensure adherence to Service Level Agreements and key performance indicators of the organization.
• Lead process improvement initiatives and drive operational excellence.
• Monitor quality standards and ensure compliance with regulations.
• Promote a culture of accountability, collaboration, and continuous improvement.
• Collaborate with senior leadership across client base on strategic planning and resource allocation.
• Review and manage operational technology solutions and systems
• Measures productivity by analyzing performance data, financial data, and activity reports.
• Performs other related duties as required.

Benefits

• A competitive compensation package
• Comprehensive health and wellness benefits, including medical, dental, and vision plans
• Access to company-provided retirement savings options with matching contributions
• Opportunities for professional growth and continued learning
• Additional perks such as discounts on various services and products

What This Job Offers

• Job Type: Full-time
• Career Level: Senior