Operations Manager

M0

1d • Remote

About The Position

The Markets Team operates the infrastructure that transforms real-world collateral into M0-powered stablecoins. This is a hands-on operations role with a strong emphasis on governance, risk, and compliance. You will manage core workflows from minting and redemption to onboarding, reconciliations, and AML operations, while building the structures that ensure MXON operates with institutional rigor and audit and licensing readiness. You will join at a formative stage where your ideas and systems design will directly shape next-generation financial infrastructure. We’re looking for someone who combines the discipline of traditional finance with the agility of digital assets, and who thrives on bringing structure to dynamic environments. Working closely with Finance, Legal, and external partners, you’ll support audit preparation, risk assessments, and compliance planning. The role begins as an individual contributor but offers a clear path to build and lead a team as we scale globally and deepen our regulated footprint. Based in the Americas (excluding the US) or Asia, this role covers a 11 AM–7 PM PT shift and works closely with global teams across regions.

Requirements

• Minimum 5 years of experience in operations, compliance, internal audit, or risk within a regulated financial institution.
• Experience or strong interest in crypto, tokenized finance, or digital assets. Basic understanding of blockchain infrastructure and crypto businesses.
• Deep understanding of operational processes, embedded controls, and compliance best practices, with a pragmatic drive to refine and scale them.
• Strong capability in writing and maintaining formal documentation (policies, SOPs, control frameworks).
• Balanced skill set - able to both execute day-to-day operations and design processes with attention to detail and control rigor.
• Comfortable operating in a client-facing capacity — able to manage external requests, communicate clearly under time pressure, and balance responsiveness with control discipline
• Cross-functional collaboration experience across product, engineering, and corporate/control functions to deliver complex operational initiatives.
• Strong communication and stakeholder management skills - able to navigate between operational detail and strategic discussion, and build alignment with auditors, partners, and customers.
• Fluent in English

Nice To Haves

• Problem Solver: Approaches issues analytically and proactively, turning ambiguity or friction points into clear, executable solutions that improve efficiency and control.
• Risk-Aware: Proactively identifies and mitigates operational, counterparty, and compliance risks, maintaining a strong control mindset.
• Detail-Oriented and Reliable: Holds a high bar for accuracy, documentation quality, and follow-through.
• Strategic and Systems Thinking: Connects day-to-day execution to long-term operational resilience and organizational goals.
• Collaborative: Works effectively across teams and time zones, contributing to a culture of openness and shared accountability.
• Builder Mentality: Sees beyond process to outcomes: designs and improves systems that make operations smarter, faster, and more resilient to deliver value to customers while remaining willing to engage directly with the underlying workflows and partner interactions that power those systems.
• Hands-On Operator: Comfortable diving into day-to-day operational detail, including time-sensitive workflows and partner requests. Willing to own both structured processes and ad hoc issues, ensuring smooth execution even in ambiguous or evolving environments.

Responsibilities

• Serve as a front-line operational point of contact for partners and counterparties, supporting onboarding, trade flows, and issue resolution. Comfortable managing real-time operational internal and external queries while maintaining a high standard of accuracy and control.
• Execute and oversee core operational workflows, including mint/redemption processing, onboarding, and reconciliations and manage AML and transaction monitoring. Drive continuous process improvement and automation, embedding scalable best practices and controls into daily operations.
• Codify existing operational practices into auditable policies, procedures, and control frameworks, integrating traditional financial best practices within a crypto-native operating model.
• Partner with Finance, Compliance and Legal on audit readiness, risk assessment, and governance reporting.
• Contribute to system and process design to ensure operational integrity, audit trails, and reporting functionality.
• Identify and mitigate non-quantitative risks, maintaining structured risk registers and improvement plans.
• Support regulatory and audit preparations, maintaining clear documentation and control evidence.
• Interface externally with auditors, counterparties, and service providers as MXON’s operational and compliance representative.

Benefits

• Competitive compensation including a token grant
• Comprehensive health benefits: medical, dental, and vision insurance fully sponsored by the company
• Flexible work environment with a global team—work remotely or from our NYC or Berlin hub
• Wellbeing allowance to support your physical and mental health
• IT equipment stipend to set up your ideal workspace
• Annual professional development budget to invest in your growth and skills
• Unlimited paid time off to take the time you need, when you need it

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed