Operations Manager (Denver Metro Area | Colorado Front Range)

Command Service Systems • Denver, CO

7d • Onsite

About The Position

COMMAND Service Systems, Inc. is a leading commercial cleaning and integrated facility services company serving Colorado and surrounding markets for over 26 years. We're looking for an experienced, hands-on Operations Manager to oversee multiple commercial accounts, lead employees, and deliver exceptional customer service. This is a field-based leadership position for someone who enjoys working with people, solving problems, coaching employees, and building strong client relationships. At COMMAND, our Operations Managers are empowered to make decisions, solve problems, and build lasting customer relationships while working directly with company leadership. COMMAND provides commercial janitorial, day porter, healthcare environmental services, floor care and restoration, carpet cleaning, window cleaning, pressure washing, specialty cleaning, and facility support services throughout Colorado.

Requirements

• Bilingual (English/Spanish)
• Excellent communication, leadership, and customer service skills
• Strong organization and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment
• Experience managing labor budgets and employee performance
• Valid driver's license with a clean driving record
• Flexibility to work occasional evenings and weekends

Nice To Haves

• 3+ years of Operations Management experience
• Commercial cleaning or facility services management experience
• Experience managing multiple commercial accounts
• Recruiting, hiring, and developing employees
• Microsoft Office proficiency
• Experience with inspection or work order management software

Responsibilities

• Manage daily operations for multiple commercial facilities
• Recruit, hire, train, coach, and develop employees
• Lead supervisors and janitorial staff
• Conduct quality inspections and resolve customer concerns
• Build strong client relationships
• Manage staffing, scheduling, labor hours, payroll, and account budgets
• Coordinate specialty cleaning services
• Ensure OSHA and company safety compliance
• Conduct employee training and safety meetings
• Manage equipment, inventory, and supplies
• Support new account transitions
• Utilize company software to manage inspections and work orders
• Identify opportunities to improve efficiency and customer satisfaction

Benefits

• Competitive Salary
• Performance Bonus Opportunities
• Company Vehicle
• Company Laptop & Cell Phone
• Health, Dental & Vision Insurance
• 401(k)
• Paid Time Off & Paid Holidays
• Leadership Development
• Career Advancement Opportunities
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Sick Days
• Paid Holidays
• 401K/403b Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed