Operations Manager - Home Improvement

Attic Projects•Kent, WA

1d•Onsite

About The Position

Attic Projects is a rapidly growing home improvement company providing comprehensive solutions for attics, crawl spaces, HVAC systems, and roofing. We currently operate six branches across San Diego, Orange County, San Bernardino, Los Angeles, Kent, and Everett, and we’re continuing to expand. Our next phase of growth is launching a new region in Texas. As we scale into new markets, we are building strong local teams with clear opportunities for growth and advancement. Join us and become part of a dynamic, high-performing team where your sales expertise makes a direct impact every single day. At Attic Projects, growth isn’t just encouraged, it’s expected. You’ll have continuous opportunities to develop yourself professionally, expand your influence, and build something meaningful for yourself and your team.

Requirements

Minimum of 5 years of proven operation management experience, preferably in the home improvement industry or similar environment (2 yrs+), including inventory management and project management
Leadership experience, including team management and development over a team of at least 20 people
Familiarity with financial management, budgeting, and cost control principles; Managed a facility that generated revenue of 5M to 6M a year
Proficiency in relevant software and tools for operations management and reporting (e.g., BuilderTrend, Microsoft Office suite and Google WorkSpace).
Ability to collaborate effectively with the sales manager, superintendent, office admin, and key stakeholders in the corporate office.
Strong customer service skills, including handling customer complaints and issues effectively
Knowledge of HR, safety, and regulatory compliance.
All employees must successfully pass a background check, reference check, and drug test.

Nice To Haves

Excellent communication, interpersonal, and problem-solving skills.
Positive and customer-centric attitude.
Ability to work effectively in a fast-paced and dynamic environment, contributing to a collaborative and supportive team culture.
Strong strategic thinking and decision-making abilities.
Project management certification (e.g., PMP) is a plus.

Responsibilities

Runs the day-to-day business at the branch level.
Under the direction of the Regional Director of Operations (RDOO), and in accordance with corporate policy, the Operations Manager oversees daily work schedules, ground personnel deployment, material logistics, facility management, and fleet disposition/maintenance toward successful project completion.
Implements adoption of the corporate culture at the facility level.
Ensures facility production, efficiency, and customer satisfaction meet or exceed targets.
Supervises the Office Administrator, managing the interface between facility personnel.
Responsible for financial management and budgeting process at the facility level.
Oversees the processes associated with collections, local vendor/subcontractor invoices.
Ensures facility compliance with HR, safety, personnel, payroll, and legal requirements.
Accountable for all assets (personnel, vehicles, material, tools) at the facility.
Runs the morning crew lead meetings and manages field crew schedules.
Implements the training package for supervisors, foremen, technicians, and field crew.
Recommends hiring/termination actions to RDOO for approval.
Manages inventory and local purchasing requirements as authorized by corporate.
Manages subcontractor/special operations (electrical, light carpentry, etc.) requirements.