Operations manager

Go RH•Calgary, AB

1d•Onsite

About The Position

The Alamo Group is seeking an Operations Manager to join the Snow & Ice Canada team, specializing in high-performance snow removal solutions for heavy equipment across North America. This division has approximately 350 employees across multiple sites and is known for its industry-leading Tenco and Everest Equipment brands, innovation, durability, and engineering excellence. The Operations Manager will be responsible for executing and delivering the operational and financial plan of the branch, acting as a hands-on leader to ensure efficient daily execution, optimize resource allocation, and drive business effectiveness and growth. The role requires strong technical and managerial skills to implement and manage a robust structure, oversee financial performance, and lead operations towards the goals of Safety, Quality, and Operational Performance.

Requirements

Degree in engineering, business management, or a related technical field.
Minimum 7–10 years in an operational leadership role.
Proficiency in Microsoft Office Suite and experience working with ERP systems.
Proven experience in establishing and managing a budget.
Strong technical background (hydraulics, electrical, and welding).
Track record of successfully leading teams and delivering results.
Strong leadership and people management abilities.
Excellent organizational and planning skills.
Financial acumen with a strong understanding of KPIs and cost control.
Strong problem-solving and decision-making skills.
Customer-oriented mindset with strong communication and negotiation abilities.

Nice To Haves

Experience in heavy road equipment upfitting is an asset.

Responsibilities

Collaborate closely with the West Project Manager and all Snow Group resources (Sales, Engineering, Master Planning, HR, Logistics, Finance, etc.).
Manage local operational schedules and performance for all activities, including shipping/receiving and inventory management.
Establish and monitor KPIs and set the monthly upfitting revenue forecast.
Ensure projects are delivered on time, on budget, and in compliance with Snow Group and customer standards.
Implement continuous improvement initiatives to strengthen technical performance, operational output, and customer trust.
Manage the plant budget with full accountability for costs and budget variances.
Monitor and analyze KPIs, identifying areas for improvement and corrective actions.
Contribute to strategic planning for the branchâ€™s long-term development.
Oversee facility operations, ensuring compliance with H&S (Health & Safety) regulations, security, and maintenance.
Optimize use of the facility to support upfitting as well as service and parts activities.
Plan and supervise investments or upgrades to the site to maximize efficiency, safety, and growth potential.
Lead, coach, empower, and develop a multidisciplinary team.
Recruit, onboard, and retain talent aligned with the branchâ€™s growth objectives.
Establish clear roles, responsibilities, and performance objectives.
Promote a culture of safety, accountability, and continuous learning.