Operations Manager- 24/7 Integrated Security Services (NASH103)

Security Engineers•Nashville, TN

1d•Hybrid

About The Position

Security Engineers is a respected provider of contract security services, operating across multiple States. With our headquarters in Alabama and strategically located Branch Offices throughout our operational footprint, our company is currently experiencing an unprecedented expansion, opening exciting prospects for both the organization and our valued employees. At the core of Security Engineers, we have a team of trained and professional Security Officers who serve as the backbone of our operations. We take great pride in setting a benchmark that others aspire to when it comes to our uniformed Officers. Not only do our Officers make a positive impact on the community, but they also build lasting relationships that endure over time. As Security Engineers continues to grow, we actively seek individuals who are interested in pursuing a rewarding career in the private security industry. We provide a wide range of work opportunities and are committed to accommodating your availability, whether you are seeking full-time or part-time positions. Security Engineers offers competitive wages and benefits. Security Engineers offers Paid Training at the State Minimum Wage where allowed by state law.

Requirements

2+ years of security leadership or related experience
3+ years of verified security, law enforcement, corrections, or military experience
Ability to obtain/maintain State Security License
Valid driver’s license with clean MVR
Proven leadership and supervisory capability
Strong problem-solving, analytical, and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Effective verbal, written, and electronic communication
Proficiency in Outlook, Excel, and administrative systems
Flexibility to support 24-hour operations
Positive attitude with initiative and accountability
Ability to stand or sit for at least one hour
Ability to walk ½ mile and climb 20 stairs without stopping
High school diploma or equivalent (required)

Nice To Haves

CPP, PSP, or other security management certifications
Bachelor’s degree in Business, Security Management, or related field (preferred)
Tennessee Armed Security License, preferred
Security management certifications (CPP, PSP) preferred

Responsibilities

Ensure consistent, timely delivery of security services
Administer guard management software
Enforce workplace safety procedures
Work posts when needed and remain on-call for officer support
Identify and resolve performance issues
Implement and communicate operational standards
Support change management and continuous improvement
Provide clear leadership, accountability, and guidance
Act as liaison between clients, Site Managers, Supervisors, and leadership
Maintain strong communication across operations
Prepare reports on performance, incidents, and client satisfaction
Assist with lead generation activities as required
Provide administrative support for growth efforts led by Branch Manager, Regional Manager, and SE Sales Team
Ensure compliance with regulatory and company standards
Conduct risk assessments and implement mitigation strategies
Maintain documentation for audits and inspections
Verify and track employee licenses and certifications
Report new hires and terminations to the State of TN
Maintain personnel records
Manage scheduling and ensure 24/7 staffing coverage
Coordinate incident and emergency responses
Oversee billing processes and invoice accuracy