Operations Manager (Non-Complex)

WalmartAlbuquerque, NM
Onsite

About The Position

The Operations Manager role involves initiating and directing community outreach programs, ensuring compliance with company policies and procedures, and providing supervision and development opportunities for associates. This role also focuses on driving financial performance, coordinating job-related activities, and upholding company mission, values, and standards of ethics and integrity. The position emphasizes respecting individuals by building high-performing teams and fostering a culture of belonging, acting with integrity by maintaining high ethical standards, serving customers by putting them first and making data-driven decisions, and striving for excellence by embracing continuous learning and new technologies.

Requirements

  • 2 years of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience.

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
  • General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

  • Initiates, directs, and participates in community outreach programs.
  • Ensures compliance with company policies and procedures by holding associates accountable, analyzing reports, implementing asset protection and safety controls, maintaining quality assurance, overseeing safety and operational reviews, and developing action plans.
  • Provides supervision and development opportunities for associates by hiring, training, mentoring, listening, assigning duties, evaluating performance, providing recognition, setting clear expectations, and promoting a belonging mindset.
  • Models and demonstrates exceptional customer service standards.
  • Assists the store manager in driving the financial performance of the facility by ensuring sales and profit goals are achieved, reviewing P&L statements, controlling expenses, and developing action plans.
  • Coordinates, completes, and oversees job-related activities and assignments by developing stakeholder relationships, supporting plans, identifying goals, building accountability, and promoting continuous learning.
  • Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.
  • Works collaboratively, builds strong and trusting relationships, and communicates with impact to motivate and influence.
  • Attracts and retains talent, empowers and develops talent, and recognizes others' contributions.
  • Maintains and promotes the highest standards of integrity, ethics, and compliance.
  • Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
  • Delivers results while putting the customer first and adapting to how, where, and when customers shop.
  • Makes decisions based on data insights and analysis, balancing priorities, and considering all stakeholders.
  • Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
  • Drives continuous improvements, adopts and encourages new technologies and skills, and supports others through change.

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement
  • Jury duty
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U education benefit program (tuition, books, and fees paid by Walmart for eligible associates)
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