Operations Manager

Loomis•Tampa, FL

1d•Onsite

About The Position

The Operations Manager will oversee and coordinate various operational aspects including route, dispatch, vault, and terminal operations. This role is responsible for controlling operational costs, ensuring employee safety and security of cargo and facilities, and developing customer service capabilities. The position also involves short and long-range operational planning to meet branch goals and delivering employee training, particularly for those involved in armored transportation routes and ATM machine operations. A key aspect of this role is establishing and maintaining cooperative relationships with law enforcement agencies and ensuring company compliance with regulatory statutes such as DOT, OSHA, and EPA.

Requirements

Logistics or transportation experience required.
Basic knowledge of Transit Vault, coin vault and CMS.

Nice To Haves

3-5 Years of Leadership Experience a plus.
College Education or Military experience is Preferred.
1-2 Years of Safety and Security Experience a plus.

Responsibilities

Recruiting, interviewing, testing, selecting, and training of operations personnel.
Training, development, and performance evaluation of operations supervisors.
Oversight and coordination of route, dispatch, vault, and terminal operations through respective managers/supervisors.
Oversight and coordination of maintenance of vehicles, forklifts, and other equipment, ensuring timely preventive maintenance and repairs.
Controlling the costs of operations.
Ensuring the safety of employees, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures.
Ensuring the security of cargo and terminal through training, monitoring, and enforcement of policies and procedures.
Investigating accidents and processing required paperwork.
Developing and maintaining customer service capabilities among all operations staff.
Responding to customer inquiries and/or complaints.
Controlling overtime hours, monitoring employee vacation schedules, and maintaining the effectiveness and efficiency of route, terminal, and vault operations.
Short and long-range operational planning to meet branch goals.
Delivering employee training to licensed armed driver/guards and terminal employees who operate or support armored transportation routes.
Overseeing the highly sensitive environment relating to ATM machines and the security required for all safety aspects.
Establishing and maintaining cooperative relationships with local, state, and federal law enforcement agencies.
Maintaining company compliance with regulatory statutes involving DOT, OSHA, and EPA.
Utilizing basic knowledge of Transit Vault, coin vault, and CMS.