Operations Manager- Facility Maintenance

Kept Companies Inc•Morrisville, NC

About The Position

Kept Companies is seeking an experienced Operations Manager to oversee assigned route performance, team leadership, safety compliance, and financial results. The role carries operational and financial responsibility and involves working in the field in a fast-paced, dynamic environment. The Operations Manager leads hiring, training, and performance management; manages scheduling, billing accuracy, labor control, jobsite quality, and safety compliance; resolves customer issues and supports retention; and oversees fleet, equipment, and assets. The role also includes weekly performance tracking and accountability.

Requirements

  • Proven operations or field management experience.
  • Strong leadership and team development skills.
  • Experience managing labor costs and productivity.
  • Valid driver's license with a clean record.
  • Ability to work in a fast-paced, dynamic environment.
  • Weekend availability as business requires.

Nice To Haves

  • Bachelor's degree preferred, but not required.

Responsibilities

  • Provide full operational oversight of assigned routes.
  • Hire, train, and manage team performance.
  • Manage scheduling, billing accuracy, and labor control.
  • Ensure jobsite quality and safety compliance.
  • Resolve customer issues and support customer retention.
  • Manage fleet, equipment, and assets.
  • Track performance weekly and maintain accountability.

Benefits

  • Company vehicle.
  • Company cell phone.
  • Company American Express.
  • Medical, dental, and vision coverage.
  • EBITDA-based profit share plan after the first 90 days.
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