OPERATIONS MANAGER

Summit Point Raceway Associates Inc•Blackstone, VA

40m•Hybrid

About The Position

The Operations Manager is responsible for overseeing the day-to-day execution of facilities operations and maintenance services in support of contract requirements. This position provides leadership and direction to operational personnel, coordinates workforce activities, and ensures labor, materials, equipment, and other resources are effectively utilized to support mission requirements. The Operations Manager works closely with management, supervisors, and Government stakeholders to ensure services are delivered safely, efficiently, and in accordance with contractual, regulatory, and customer expectations.

Requirements

Associate degree in Facilities Management, Business Administration, Construction Management, Industrial Technology, or a related discipline; equivalent training, certifications, and experience may be considered.
Minimum of fifteen (15) years of experience supporting facilities operations and maintenance services, facilities management, or related operational programs.
Minimum of five (5) years of experience managing operations within large commercial, industrial, institutional, government, or campus-style facilities.
Demonstrated experience leading personnel and coordinating labor, equipment, materials, and operational resources.
Experience supporting multi-disciplinary facilities services, including maintenance, custodial, grounds, utility, or infrastructure operations.
Ability to obtain and maintain a Secret security clearance.
U.S. Citizenship required.
Strong leadership, organizational, communication, customer service, and problem-solving skills.
Ability to pass a background check and drug screening.

Nice To Haves

Bachelor's degree in Facilities Management, Business Administration, Construction Management, or a related field.
Experience supporting federal government facilities contracts.
Experience managing operations within secure, mission-critical, or campus-style environments.
Experience utilizing computerized maintenance management systems (CMMS) such as Maximo.
Professional certifications related to facilities management, operations management, or project management.
Experience supporting quality assurance, safety, environmental, and regulatory compliance programs.

Responsibilities

Direct and oversee daily facilities operations and maintenance activities across assigned service areas.
Manage and allocate personnel, equipment, tools, materials, and other resources to support operational requirements.
Coordinate maintenance, custodial, grounds, utility, and support services to ensure effective service delivery.
Monitor operational performance and implement corrective actions to address service deficiencies or emerging requirements.
Support workforce planning, staffing coordination, scheduling, and resource management activities.
Coordinate with Government representatives, supervisors, and support personnel to address operational priorities and customer needs.
Ensure compliance with contract requirements, organizational policies, safety standards, and regulatory requirements.
Monitor work order execution, preventive maintenance activities, and service performance metrics.
Assist with emergency response, outage coordination, contingency planning, and recovery operations.
Support inspections, audits, assessments, and performance reviews.
Prepare operational reports, performance metrics, and management updates.
Promote continuous improvement initiatives that enhance efficiency, reliability, customer satisfaction, and operational effectiveness.