Operations Manager - Cargo (CLT)

Quantem Aviation Services, LLC•Charlotte, NC

1d•Onsite

About The Position

Quantem Aviation Services is a premier aircraft handling provider offering cargo warehousing, mail handling, ramp handling, terminal services, and GSE fuel supply and maintenance services. As the Operations Manager, you will oversee operational activities at assigned station. To include hiring and training employees and managing quality assurance programs, strategizing process improvements to ensure everyone completes their tasks on schedule.

Requirements

BA/BS in related field of study required;
Equivalent combination of education and personal experience considered;
Successful completion of required background and clearance requirements;
Must have 5 years manager experience handling large ramp operations and demonstrated ability to manage budgets;
AOSSP/MSP, FAA/TSA, dangerous goods, Air carrier Hazmat, SIDA, and Equipment Certification;
A broad range of airline operational experience including but not limited to customer service, operations, maintenance, flight operations, facility requirements, airport management and safety/regulatory requirements;
Knowledge of regulatory and airline policies, warehouse procedures, operating station equipment, and aircraft handling procedures;
Excellent time management;
Basic understanding of accounting management principles;
Knowledge of converting kilos and pounds, tariff book usage and rate application;
Intermediate computer skills with working knowledge of Microsoft Office (Outlook, Word, PowerPoint and Excel);
A valid driver’s license is required for this position;
Ability to obtain and maintain security clearances required by Local and Federal Regulatory Authorities.

Responsibilities

Manage all aspects of the daily operations as well as provide leadership and coaching to increase overall safety, performance, maintenance, flight operations, facility requirements and customer service;
Assist the General Manager/Station Manager with station audits, provide information needed for airline reports, and handle all airline and FAA questions/concerns as required;
Develop and expand working relationships and communications with Airport Authority and existing customer base;
Communicate regularly on airline manual updates to provide information to employees and coordinate with the General Manager on investigations of any security issues, accident reviews and be a part of the review and recommendation process for safety measures taken to prevent further occurrences;
Monitor maintenance on all material handling equipment and provide safety training for all base employees;