Cargo Assistant Manager
About The Position
Calm Air International is a regional airline serving the Northern part of Central Canada. From its main bases in Winnipeg, Thompson and Churchill, Manitoba, and Rankin Inlet, Nunavut, Calm Air operates frequent, daily passenger, charters, and cargo flights throughout Manitoba and the Kivalliq Region of Nunavut. Calm Air International LP values its customers, passengers, and the communities it serves, recognizing that its employees are key to its success. The company is seeking highly motivated, well-organized individuals who work well in a fast-paced environment to join its team. This role offers an exciting opportunity to work with high-performing professionals, both independently and as part of a skilled team, in a fast-paced environment.
Requirements
- High school diploma or general education degree (GED)
- Proficiency with computers (MS Office)
- Excellent leadership, interpersonal & communication skills
- Ability to work well under pressure
- Excellent organizational skills
- Valid driver’s license
- Able to obtain and maintain pass an AVOP (Airside Vehicle Operator Permit)
- Must be able to obtain and maintain an Enhanced Security Clearance
Nice To Haves
- Post-secondary education in a related field
- Previous supervisory experience
- Inuktitut and/or Inuinnaqtun language
- Preference is given to Inuit Land Claims Beneficiaries
Responsibilities
- Assist in overseeing the daily operations and provide assistance to the Cargo Manager as required.
- Provide guidance and direction to cargo employees with an emphasis on quality, efficiency, and safety.
- Ensure all flights are arrived and departed in Amelia and all freight is manifested.
- Give direction and delegate tasks to crew chiefs and ramp/warehouse/office staff.
- Supervise all staff on the floor and perform regular warehouse checks.
- Ensure all daily operation timelines are met.
- Ensure quality of load control information through adherence to load control procedures.
- Assist Cargo Manager / Base Manager with operational scheduling.
- Assist Cargo Manager / Base Manager with emailing of daily attendance reports and any other staff-related issues.
- Ensure employees adherence to all safety procedures.
- Assist with shift "fill ins" or "call outs".
- Maintain communication with the Cargo Manager / Base Manager regarding any ramp operational/safety issues.
- Hold staff accountable for wearing PPE and Calm Air supplied uniforms.
- Maintain a safe working environment as per the Cargo Operations Manual.
- Respect and maintain confidentiality with customer and personnel information.
- Ensure all incidents and accidents are reported in the SMS program.
- Oversee customer communication while on shift and provide feedback to Cargo Manager / Base Manager.
- Ensure all customers are provided with proper manifests, emails, consignments, and invoices provided by suppliers.
- Monitor competency levels of employees while performing tasks and recommend any further training as required.
- Other duties as assigned.
- Actively identify hazards and deficiencies and report through the SMS program.
- Communicate with all personnel within their respective department and other departments as required to maintain effective day-to-day activities.
- Ensure regulatory and company standards are maintained.
- Assist in the development and maintenance of company processes and procedures (Quality Assurance activities).
- Carry out duties safely within regulatory and company standards, policies, processes, and procedures as trained.
- Use safety equipment (tools, Proper Protective Equipment etc.) as provided.
- Actively identify and report hazards and deficiencies.
- Assist in development of company processes and procedures as required.
Benefits
- Registered Pension Plan starting at 5% matched after one year of employment
- Comprehensive Group Benefit Plan available upon hire (dental coverage has a three month wait period)
- Northern Living Allowance
- Three weeks vacation after one year
- Airline travel and freight privileges
- Corporate and family events
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
