Cargo Assistant Manager

Calm Air Human ResourcesArviat, NU
Onsite

About The Position

Calm Air International is a regional airline serving the Northern part of Central Canada. From its main bases in Winnipeg, Thompson and Churchill, Manitoba, and Rankin Inlet, Nunavut, Calm Air operates frequent, daily scheduled passenger, charters, and cargo flights throughout Manitoba and the Kivalliq Region of Nunavut. At Calm Air International LP, we value our customers, passengers, and the communities we serve. We are only as good as the employees who work with us. We are looking for highly motivated, well-organized individuals, who work well in a fast-paced environment, to join our team! Are you seeking an exciting opportunity to work with a group of high performing professionals? Do you like to work independently as well as part of a skilled team? If so, we would like to hear from you! We are looking for a highly motivated, well-organized individual, who thrives in a fast-paced environment, to join the Calm Air family.

Requirements

  • High school diploma or general education degree (GED)
  • Proficiency with computers (MS Office)
  • Excellent leadership, interpersonal & communication skills
  • Ability to work well under pressure
  • Excellent organizational skills
  • Valid driver’s license and able to obtain and maintain pass an AVOP (Airside Vehicle Operator Permit)
  • Must be able to obtain and maintain an Enhanced Security Clearance

Nice To Haves

  • Post-secondary education in a related field is considered an asset
  • Previous supervisory experience an asset
  • Inuktitut and/or Inuinnaqtun language considered an asset
  • Preference is given to Inuit Land Claims Beneficiaries

Responsibilities

  • Assist in overseeing the daily operations and provide assistance to the Cargo Manager as required.
  • Provide guidance and direction to cargo employees with an emphasis on quality, efficiency, and safety.
  • Ensure all flights are arrived and departed in Amelia and all freight is manifested.
  • Give direction and delegate tasks to crew chiefs and ramp/warehouse/office staff.
  • Supervise all staff on floor and perform regular warehouse checks.
  • Ensure all daily operation timelines are met.
  • Ensure quality of load control information through adherence to load control procedures.
  • Assist Cargo Manager / Base Manager with operational scheduling.
  • Assist Cargo Manager / Base Manager with emailing of daily attendance report and any other staff related issues.
  • Ensure employees adherence to all safety procedures.
  • Assist with shift “fill ins” or “call outs”.
  • Maintain communication with the Cargo Manager / Base Manager regarding any ramp operational/safety issues.
  • Hold staff accountable for wearing PPE and Calm Air supplied uniforms.
  • Responsible for maintaining a safe working environment as per the Cargo Operations Manual.
  • Respect and maintain confidentiality with customer and personnel information.
  • Ensure all incidents and accidents are reported in the SMS program either by writing/email or online SMS program provided by Calm Air.
  • Oversee customer communication while on shift and provide feedback to Cargo Manager / Base Manager.
  • Ensure all customers are provided with proper manifests, emails and consignments and invoices provided by suppliers.
  • Monitor competency levels of employees while performing tasks and recommend any further training as required.
  • Other duties as assigned.
  • Actively identify hazards and deficiencies and report through the SMS (Safety Management System) Program reporting system.
  • Communicate with all personnel within their respective department and other departments as required to maintain effective day to day activities.
  • Ensure regulatory and company standards are maintained.
  • Assist in the development and maintenance of company processes and procedures. (Quality Assurance activities)
  • Carry out duties safely within regulatory and company standards, policies, processes, and procedures as trained.
  • Use safety equipment (tools, Proper Protective Equipment etc.) as provided.
  • Actively identify and report hazards and deficiencies (when in doubt report).
  • Assist in development of company processes and procedures as required.

Benefits

  • Registered Pension Plan starting at 5% matched after one year of employment
  • Comprehensive Group Benefit Plan available upon hire with the exception of dental coverage which has a three month wait period
  • Entitled to three weeks vacation after one year
  • Airline travel and freight privileges
  • Corporate and family events
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