Operations Manager

One Hour Heating & Air ConditioningNaperville, IL
Onsite

About The Position

As the Operations Manager at One Hour Heating & Air Conditioning of Naperville, IL, you'll play a crucial role in overseeing our daily operations, ensuring top-notch service delivery to our valued customers. Join a dynamic team dedicated to providing exceptional heating and cooling solutions while fostering a positive work environment. One Hour Heating & Air Conditioning of Naperville, IL has been serving the community for over a decade, providing reliable and efficient HVAC solutions. Our commitment to customer satisfaction and employee development makes us a trusted choice for both clients and team members alike. Join us and be part of a company that values integrity, innovation, and teamwork.

Requirements

  • Bachelor's degree in Business Administration or related field preferred.
  • Desired 10-15+ years of experience in operations management, preferably in HVAC.
  • Strong leadership skills with a proven track record of team management.
  • Excellent communication and interpersonal skills.
  • Proficient in using operational management software and tools.
  • Ability to analyze data and make informed decisions.
  • Strong problem-solving skills and attention to detail.
  • Valid driver's license and clean driving record.

Responsibilities

  • Oversee daily operations to ensure efficiency and high-quality service delivery.
  • Manage scheduling, dispatching, and coordination of HVAC technicians.
  • Monitor and improve operational performance metrics and KPIs.
  • Develop and implement training programs for staff to enhance skills.
  • Collaborate with sales and marketing teams to align operational goals.
  • Handle customer inquiries and resolve any service-related issues promptly.
  • Ensure compliance with safety regulations and company policies.
  • Prepare and manage budgets, forecasts, and financial reports.

Benefits

  • Bonus based on performance
  • Company parties
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development
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