OPERATIONS MANAGER (EVS) 1st Shift - Wilmington, DE
About The Position
Crothall Healthcare is hiring an Operations Manager to assist in directing and overseeing the support services operational needs of the department. The manager coordinates frontline associates and serves as a liaison between administration and unit departments to provide a high level of service. The role covers environmental services and housekeeping operations at a healthcare facility in Wilmington, Delaware, and is identified as a first-shift position. Crothall Healthcare provides specialized support services to the healthcare industry. The company serves hospital partners across the United States and offers environmental services, patient transportation and observation, facilities management, sterile processing, and ambulatory EVS.
Requirements
- At least 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
- At least 1 year of supervisory experience in a support-services-related field with substantial customer or client contact.
- Ability to communicate effectively in writing and oral presentations.
- Ability to multitask and establish priorities.
- Ability to maintain organization in a changing and stressful environment.
- Initiative, responsibility, flexibility, and leadership.
- Thorough knowledge of contract administration and office procedures.
- Proficient computer skills and knowledge of Microsoft Office products, including Word, Excel, PowerPoint, and Outlook, and the internet.
Responsibilities
- Establish and annually review standards and work procedures for all staff.
- Plan work and staffing schedules and areas of work to ensure adequate services are provided.
- Assist with interviewing, hiring, and training new associates.
- Orient, develop, and supervise supervisory and housekeeping staff.
- Conduct regular inspections and make recommendations to the facility.
- Prepare monthly reports on goals, accomplishments, and future plans.
- Provide staff education and ongoing training.
- Communicate with staff, administration, and other departments.
- Coordinate outside services, including pest control, window cleaning, medical and solid waste, document destruction, and recycling.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance and accidental death coverage
- Disability insurance
- Retirement plan
- Flexible time off
- Holiday time off, varying by site and state
- Associate Shopping Program
- Health and wellness programs
- Discount Marketplace
- Identity theft protection
- Pet insurance
- Commuter benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid parental leave
- Personal leave
- Other paid and/or unpaid time off in accordance with applicable laws
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
