Operations Manager

ComForCare Home Health Care - North Anne Arundel/Howard County

25d

About The Position

ComForCare Home Care is a franchise of premier in-home care providers. We take time to understand the needs of our clients and work diligently to keep them safe at home. With ComForCare, clients can live independently and continue to do the things they love. As an Operations Manager at ComForCare, you will coordinate staffing schedules, supervise operational teams, implement workflow systems, ensure compliance with regulations, and maintain confidentiality within a home care agency environment. Learn more about how we show we value our team and why they love working at ComForCare. Why Join ComForCare: Treated with respect and dignity Ongoing training and development opportunities Flexible scheduling After 20 years in business, we know the industry better than anyone. Make a meaningful difference by ensuring clients receive timely and appropriate care through effective staffing coordination and operational management, and support team members by providing leadership, training, and a structured work environment, fostering professional growth and enhancing the quality of care delivered.

Requirements

High school diploma or G.E.D. certificate
Minimum of one (1) years experience in staffing and operations or related field
With proven skills in organization, problem-solving, communication, decision-making, and conflict resolution
Add any additional state-regulated minimum requirements.

Responsibilities

Ensuring client service requests are fulfilled according to the Plan of Care/Aide Care Plan and client preferences
Providing direction and supervision to a team including schedulers, recruiters, and billing/payroll specialists
Implementing and monitoring workflow systems and control mechanisms
Ensuring job performance complies with agency policies, procedures, and regulatory standards
Participating in agency quality improvement activities and attending required meetings and educational programs