Operations Manager

Bright Event Rentals LLC • Grand Prairie, TX

12d • Onsite

About The Position

The Operations Manager owns the day-to-day execution of everything that keeps a location running: warehouse operations, delivery and pickup scheduling, field crew supervision, inventory and equipment readiness, and client satisfaction on the ground. This is a hands-on leadership role for someone who thrives on solving problems in real time and building a team that delivers flawlessly, event after event.

Requirements

• Proven experience (3+ years) in operations management, preferably in the event rental, logistics, or hospitality industry
• Strong leadership and team management skills
• Excellent organizational and time management abilities
• Ability to work flexible hours, including early mornings, evenings, weekends, and holidays as needed
• Valid driver's license and clean driving record
• Ability to lift 50+ lbs and work in physically demanding environments

Nice To Haves

• Knowledge of inventory systems and logistics software is a plus
• CDL is a plus

Responsibilities

• Own daily delivery and pickup schedules; optimize routes and dispatch crews for maximum efficiency
• Ensure on-time setup and breakdown of rental equipment at every event
• Manage the fleet, including maintenance schedules and compliance
• Lead and schedule warehouse, field, and delivery staff, flexing labor to match volume
• Train the team on equipment handling, safety, and customer service standards
• Build a culture of accountability, teamwork, and continuous improvement
• Manage inventory flow, including incoming/outgoing rental items, repairs, and loss prevention
• Run regular audits to keep equipment accurate and event-ready
• Partner with purchasing to maintain the right stock levels
• Be the go-to for operational escalations and on-site event issues
• Guarantee every rental item goes out clean, functional, and in excellent condition
• Keep sales and client services in the loop with proactive communication
• Track KPIs — delivery timeliness, equipment loss/damage, labor efficiency
• Maintain compliance with safety regulations and company policy
• Report on operations regularly and flag opportunities to improve processes

Benefits

• Competitive pay + monthly bonus opportunity
• Paid time off and company holidays
• Medical, Dental, and Vision Insurance
• Company-Paid Basic Life and AD&D Insurance
• Short-Term and Long-Term Disability
• Telehealth and Wellness programs
• Flexible Spending Accounts (FSAs)
• Employee Assistance Program
• 401(k) with employer matching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed