Operations Manager

NEB Corp•Sheboygan Falls, WI

3d•Onsite

About The Position

As an Operations Manager, you will be responsible for efficient, and effective oversight of a full-service branch office. Doing so will ensure that established policies and procedures are being followed. You will also be responsible for meeting operational goals including deposit, online, mobile, and other metrics. Other duties include customer service, security, teller transactions, community relations, and some facility administration.

Requirements

Knowledge of how to operate a computer and other standard office equipment
Ability to communicate effectively via phone, email and in person
Three years of bank operations and customer contact experience required
Highest level of confidentiality and discretion of customer and bank information

Nice To Haves

Prior people management experience is preferred
Associates or bachelor’s degree in business or another related field is preferred

Responsibilities

Efficient and effective oversight of a full-service branch office
Ensure established policies and procedures are followed
Meet operational goals including deposit, online, mobile, and other metrics
Customer service
Security
Teller transactions
Community relations
Facility administration

Benefits

Health, Dental, and Vision Insurance
Health Savings Account with Employer Contributions
Short and Long Term Disability
Employer Paid Life and AD&D Insurance
Voluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance
401(k) with Employer Match & Profit Sharing
Paid Time Off
Flexible scheduling
Education Assistance Program
Product & Service Discounts