Operations Manager - Support Management

Sweeping Corporation of America•Columbia, SC

2d•$75,000 - $85,000•Onsite

About The Position

At SCA, you’ll play a key role in driving our mission to keep communities clean and safe across the country. As an Operations Manager, you’ll help shape operations, support our dedicated field teams, and deliver critical services that make a visible impact every day. Whether you're leading people, optimizing processes, or providing essential support, your work will contribute directly to our success—and to the communities we proudly serve.

Requirements

1 year operations experience – waste management or driver operations a plus; jet vac experience highly preferred
1 year preferred management experience
High school diploma or equivalent
Must be available to respond to staffing or operational needs outside standard work hours.
Excellent communication & interpersonal skills
Works effectively across teams and departments to achieve shared goals
Plans, organizes, and executes initiatives efficiently, ensuring timelines and deliverables are met
Demonstrates reliability, accountability, and a commitment to high-quality results
Anticipates challenges, identifies solutions, and adjusts to evolving business needs
Ability to use computers, phones, and standard office equipment
Normal or corrected vision and hearing sufficient for office work

Nice To Haves

bachelor’s degree preferred

Responsibilities

Guide your team with clarity, confidence, and a motivating presence. Build trust through open communication, approachability, and accountability.
Champion a culture that is safe, inclusive, & performance driven. Promote engagement & ensure compliance with safety policies.
Execute branch-level strategies aligned with company goals. Plan and schedule work weekly or monthly using routing tools to meet customer demand efficiently.
Manage the branch’s profit and loss, making data-driven decisions to drive profitability. Monitor KPIs including revenue, labor costs, maintenance, and safety.
Partner with sales to identify & pursue growth opportunities. Support customer retention & account growth through exceptional service.
Set clear goals and metrics, ensuring strong follow-through. Own outcomes by holding yourself and your team accountable for results.
Manage staffing levels in alignment with business needs. Oversee daily and weekly scheduling of work crews & ensure optimal route execution.
Track hours, manage pay approvals, and oversee payroll submission. Coach employees on performance, administer discipline when necessary, and foster strong employee relations.
Use data and reporting tools to drive continuous improvement and identify opportunities for operational efficiencies and growth.
Operate with the mindset of a business owner, solving problems independently, managing resources wisely, and planning for long-term success.
Build strong, positive relationships with employees, customers, and cross-functional partners. Serve as the face of your branch in the community and with clients.
Partner with HR, Finance, Sales, Maintenance, & other departments to align operations, support initiatives, & ensure service delivery.
Promote and represent the SCA brand with pride, helping to communicate the value of our services and maintain a high standard of professionalism.
The ability to consistently report to work on time and as scheduled, with minimal unexcused absences. This includes being present and prepared to work throughout assigned shifts, and reliably adhering to start times, breaks, and end times.
This position is responsible for the direct and/or indirect supervision of workers, including but not limited to assigning work, monitoring performance, providing training and guidance, conducting performance evaluations, approving timecards, and participating in hiring, corrective action, and employment decisions as appropriate.