Manager, Construction Management, WWRGD - Operations Support
About The Position
The Operations Support team within Amazon's Worldwide Grocery Retail Growth & Development (WWRGD) organization is seeking a Manager, Construction Management to join their team. This is an exciting opportunity for a fast-paced, results-driven leader to own the day-to-day execution of equipment on demand management across our entire fleet. Manager, Construction Management for the PERF (Project and Equipment Request Form) program, you will lead like-for-like equipment replacements, breakroom and restroom refreshes, and end-to-end equipment procurement and project delivery. You’ll drive operational excellence, serve as the primary face of the program for Operations stakeholders, and play a critical role in delivering exceptional store experiences at scale.
Requirements
- Experience in managing multiple, competing priorities simultaneously
- Knowledge of project management tools
- 5+ years of direct people leadership experience
- 6+ years of experience in facilities management, equipment on demand management, or retail operations
- Experience working cross-functionally with construction, procurement, and store operations teams
Nice To Haves
- Experience in creating process improvements with automation and analysis
- Bachelor's degree in Construction Management, Architecture, Structural, Civil, Mechanical or Electrical Engineering
- Experience in retail or grocery store environments
- Familiarity with equipment procurement processes and vendor management
- Experience in strategic initiatives, remodels, or rollout programs
- Knowledge of store equipment categories (food service, breakroom, restroom, etc.)
Responsibilities
- Lead and manage PERF intake, processing, and completion workflows to meet annual targets (2,500+ completions in 2026).
- Supervise and develop a team of associates responsible for equipment requests, procurement coordination, and project execution.
- Partner with store leaders, construction teams, procurement, and project management to ensure seamless equipment on demand delivery.
- Identify and implement process efficiencies, including AI integration for PERF intake and execution phases.
- Ensure day-to-day equipment needs are met across the entire store fleet, prioritizing urgent requests and managing workload distribution.
- Track KPIs, monitor team productivity, and report progress against program goals.
- Coordinate with vendors and suppliers to ensure timely delivery and installation of equipment.
- Ensure all equipment replacements and installations meet company standards and specifications.
- Provide regular status updates to stakeholders with clear concise communications to the business and the larger WWRGD organization.
Benefits
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
- sign-on payments
- restricted stock units (RSUs)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
