Operations Manager

RelaDyne LLC•San Diego, CA
•$120,000 - $130,000

About The Position

RelaDyne, a provider of automotive, industrial, and commercial lubricants and reliability services, is seeking an experienced Operations Manager to oversee the daily operations of a branch and support company goals for profitability, customer service, and operational excellence. The role leads and develops branch associates and works closely with sales, warehouse, purchasing, customer service, and management to help the business operate efficiently and effectively. The Operations Manager oversees branch performance, customer and vendor relationships, pricing, purchasing, inventory, and warehouse functions. The position also supports business planning, employee development, operational improvements, and company initiatives. It is designated as safety sensitive; employment is contingent upon successful completion of required pre-employment screenings, which may include background checks, drug and alcohol screening, and other evaluations required by law or company policy.

Requirements

  • Previous leadership or operations management experience.
  • Strong customer service and communication skills.
  • Ability to lead, coach, and develop a team.
  • Strong organizational, analytical, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Comfort working with numbers, budgets, and business performance metrics.
  • Proficiency with Microsoft Office and general computer systems.
  • Strong judgment, decision-making, and time-management skills.
  • Ability to adapt to change and work collaboratively across departments.

Nice To Haves

  • Product, supplier, purchasing, or inventory experience.

Responsibilities

  • Lead, coach, train, and develop branch employees.
  • Support hiring, onboarding, performance management, and employee development.
  • Build and maintain strong customer and vendor relationships.
  • Address customer concerns and resolve issues promptly.
  • Monitor branch performance, gross profit, margins, labor, and other KPIs.
  • Partner with the General Manager, Sales Manager, and Controller on budgeting and business planning.
  • Oversee daily branch operations, including sales orders, pricing, invoicing, and month-end processes.
  • Manage fuel and lubricant pricing, rebates, and customer-specific pricing.
  • Oversee purchasing and inventory management, including cycle counts and physical inventories.
  • Supervise warehouse and purchasing functions and ensure efficient inventory organization.
  • Identify operational trends and implement solutions to improve branch performance.
  • Ensure compliance with company policies, safety procedures, and operational best practices.
  • Communicate effectively across sales, warehouse, customer service, and administrative teams.
  • Support corporate initiatives, acquisitions, branch realignments, and satellite locations as needed.

Benefits

  • Competitive pay of $120,000–$130,000 annually.
  • Full benefits, including medical, dental, vision, life, and disability insurance, a 401(k) with match, and an HSA.
  • Generous PTO and sick time.
  • Career growth with a company that invests in its people.
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