Operations Manager - Flagstaff

Temco Logistics • Flagstaff, AZ

5d • Onsite

About The Position

Temco Logistics, a subsidiary of The Home Depot, is seeking a detail-oriented and proactive Operations Manager to support delivery and customer service teams at its Flagstaff location. The role supports smooth daily operations, accurate scheduling, and high service standards in a fast-paced environment.

The Operations Manager monitors delivery activity, troubleshoots service issues, supports and trains team members, manages office and driver schedules, prepares dispatch materials, and coordinates with routing and driver managers. The role also reviews payroll, handles customer service exceptions, oversees inbound and outbound logistics at 3PL locations, and tracks recycling and waste levels.

Regular duties include monitoring delivery exceptions and compliance, reviewing and adjusting next-day delivery plans, submitting nightly operations recap reports, attending weekly planning and operations meetings, and conducting inventory checks. Success is assessed through delivery performance, driver engagement, employee retention, safety compliance, labor productivity, and fleet damage and repair costs.

Requirements

• Transportation operations experience.
• Routing and dispatching experience.
• Warehouse management experience.

Responsibilities

• Monitor daily delivery operations and resolve service exceptions.
• Support drivers and customer service teams with real-time troubleshooting.
• Train and onboard new team members.
• Build, manage, and adjust office and driver schedules.
• Order and maintain office supplies.
• Prepare delivery manifests and ensure dispatch readiness.
• Collaborate with routing and driver managers to optimize performance.
• Review payroll and resolve discrepancies.
• Process reschedules, cancellations, and customer service exceptions.
• Oversee inbound and outbound logistics at 3PL locations.
• Track recycling and waste levels and recommend operational improvements.
• Track delivery exceptions and ensure timely resolution.
• Monitor compliance with check-ins, paperwork, and routing standards.
• Review next-day delivery plans and adjust schedules as needed.
• Submit nightly operations recap reports.
• Attend weekly planning and operations meetings.
• Conduct inventory checks and order supplies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed