Operations Manager at American University Hillel

Hillel International • Columbia, WA

3d • Hybrid

About The Position

American University Hillel is seeking its first Operations Manager to power Hillel by facilitating a smooth transition into their new on-campus center and by overseeing a wide range of critical operational, finance, and facility-related functions. This role is crucial for an organization that has experienced dramatic growth and is preparing to move into its first dedicated home. The Operations Manager will implement and steward the processes and systems that enable Hillel to foster vibrant Jewish life and community. The position reports to the Executive Director, works closely with the entire professional staff, and interacts with students daily. This is an in-person role with some flexibility for remote work at certain times of year. Limited evening and weekend availability is required to support major events. The workload is typically heavier during the academic year, with lighter periods during university breaks and summer months.

Requirements

• Minimum 3+ years of experience in operations, administration, nonprofit management, office management, or related fields
• Strong organizational and project management skills with exceptional attention to detail
• Experience in financial management and bookkeeping, human resources, and/or facility management
• Ability to work independently and collaboratively, successfully managing multiple priorities
• Excellent organizational, interpersonal, and time management skills
• Strong technological proficiency, including familiarity with Microsoft Office, customer relationship management systems, and QuickBooks
• Bachelor’s degree required

Responsibilities

• Serve as first point of contact for inquiries and visitors
• Maintain organizational calendars, meeting schedules, and facility reservations
• Manage all purchasing and coordinate with vendors
• Provide logistical support for the staff team, including attending occasional student and stakeholder events
• Manage payroll and benefit administration
• Identify and manage information technology needs for the organization
• Manage transition into the new Trone Family Center for Jewish Life, including operational timelines, coordination with university facilities and IT teams, and space optimization strategies
• Oversee the maintenance, cleanliness, safety, and functionality of the facility, engaging with the university facilities team and outside vendors as needed
• Maintain appropriate inventory of all supplies
• Facilitate event set up and break down
• Ensure that the Trone Center is a consistently welcoming, attractive, safe, and student-focused gathering space
• Work with staff to ensure all income and expenditures are correctly handled and documented
• Manage all accounts payable and receivable
• Organize financial information, liaising with external bookkeeper and accountant as needed
• Partner with Executive Director in preparing reports for the Board of Directors
• Manage gift processing and acknowledgement
• Support Executive Director and Development Manager with stakeholder correspondence and donor relations
• Provide logistical support for fundraising events and initiatives
• Maintain donor database

Benefits

• Competitive salary in the non-profit marketplace; salary range for this role is $50,000-$60,000, commensurate with experience
• A comprehensive benefits package including health insurance, pension plan, generous vacation/sick time, and parental leave
• Great professional development, mentoring, and skill-building opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level