Operations Manager, CYF. Permanent Full Time - South West WA

Return to Life Without Barriers•Bunbury, WA

1d•Hybrid

About The Position

At Life Without Barriers, we’re all about creating safe, supportive environments where children and young people can thrive. Every day, we work closely with families, carers, and communities to help shape brighter futures. From supporting children and families to empowering people with disability, mental health, or those seeking refuge — we’re here to break down barriers and build better lives. Join us to discover a purpose you can wrap your heart around! In this role, you will manage Family Based Care and Residential Services across the South West of WA, leading a team within our Child, Youth & Family portfolio. You will be responsible for overseeing day to day operations across multiple residential care models, including budgets, workforce management, performance outcomes, contractual compliance, reporting and stakeholder engagement as well as ensuring our family base care placements are meeting contractual obligations. You will provide strong, proactive leadership, contributing to both your teams and the broader WA CYF leadership group, and drive high-performing services focused on quality care, client outcomes, and operational excellence.

Requirements

Recognised Degree qualification within human services or related discipline required.
Leadership experience in services supporting children and young people, ideally within a residential care setting.
Sound understanding of supporting children and young people who have experienced trauma, have complex needs, disabilities and/or display trauma-based behaviours.
Demonstrated experience working with people from diverse cultural backgrounds including Aboriginal and Torres Strait Islander people.
Significant experience in the leadership and management of multiple services within contractual and financial requirements.
Ability to manage competing priorities and to deliver high-quality outcomes within agreed timeframes.
Excellent people management skills as the role includes supervision of House Managers and Child and Family Practitioners.
Excellent skills in managing stakeholder engagement with the Department and Aboriginal Controlled Organisations.
Current & Unrestricted driver’s licence.
Successful candidates will be required to clear probity checks including National Criminal History Record Check, WA Working with Children Check and WA DCP295 Check.

Responsibilities

Manage Family Based Care and Residential Services across the South West of WA.
Lead a team within the Child, Youth & Family portfolio.
Oversee day-to-day operations across multiple residential care models, including budgets, workforce management, performance outcomes, contractual compliance, reporting, and stakeholder engagement.
Ensure family-based care placements are meeting contractual obligations.
Provide strong, proactive leadership to teams and the broader WA CYF leadership group.
Drive high-performing services focused on quality care, client outcomes, and operational excellence.