Operations Manager

Compass Group•Atlanta, GA

About The Position

Our Passion is Food!At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people! This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected]. Job SummaryReporting to the Regional Vice President (RVP), the Operations Manager plays a key role in supporting and executing departmental strategies and day-to-day operations. This position partners closely with the RVP to plan, implement, evaluate, and report on operational performance while driving efficiency, compliance, and service excellence. The Operations Manager also serves as a critical liaison between internal teams and clients, ensuring alignment, clear communication, and successful program execution across all areas of responsibility.

Requirements

Bachelor’s degree required
5–10 years of progressive operations management and leadership experience within a large, complex organization
Prior experience in a college or university environment strongly preferred
Demonstrated success in financial management and cost containment
Strong strategic thinking skills with the ability to connect and align multiple operational functions
Excellent leadership, communication, and interpersonal skills
Proven ability to manage multiple priorities in a fast-paced, dynamic environment

Responsibilities

Support overall leadership and execution of departmental operations, including planning, directing, and evaluating performance
Provide financial oversight, analyze operating results, and deliver regular reporting to the RVP
Identify cost-control opportunities and implement strategies to improve labor and material efficiency
Directly oversee assigned unit(s), including managing and developing managers and frontline staff
Contribute to the development and execution of short- and long-term strategic goals
Collaborate on University-wide programs and initiatives, ensuring alignment with organizational objectives
Assist in developing and managing strategic plans and integrated operational programs
Serve as a liaison across departments to ensure collaboration and alignment of priorities
Monitor processes, compliance, and internal controls; recommend improvements and ensure operational integrity
Support the development and implementation of new policies and process enhancements
Stay current on industry trends and participate in ongoing professional development
Represent the department on committees, task forces, and cross-functional initiatives as needed