Operations Manager

Facility Management Corp•Marlborough, MA

12d•Onsite

About The Position

Facility Management Corporation, known as “FMC Ice Sports,” was formed in 1992 to deliver high quality ice sport facility management and operations, as well as ice-based programs that benefit our communities and promote interest in both hockey and skating. We have established a record of quality operations and have grown to be the largest operator of public arenas in the United States. FMC operates 25 public ice-skating arenas across the state of Massachusetts in long-term partnership agreements with the Commonwealth and various municipalities as well as educational institutions. The Operations Manager , reporting directly to the Arena Manager, will oversee operations including supervising and supporting all programs and services the facility provides. Routine maintenance and janitorial functions of the facility while it is open to the public, is required. Preventative maintenance tasks and shift coverage will include our Marlboro, Franklin, and Hopedale facilities. This position will work alone and with other positions as required by the facility activities schedule. Work schedule may include nights, weekends and some holidays as necessary to meet the needs of our patrons and to complete job responsibilities.

Requirements

Minimum of two (2) years' work experience in an ice arena with some level of responsibility to the operations and maintenance functions, including knowledge of equipment.
Self-starter with ability to analyze situations and develop solutions to problems with minimal supervision.
Ability to communicate effectively both verbally and in writing, with a variety of individuals and groups, interested in recreational matters, representing different interests.
Ability to develop "out of the box" ideas for increasing sales and controlling costs.
Strong organizational skills with the ability to prioritize multiple tasks and manage time effectively.
Flexibility to work varying hours especially as seasons and service needs change.
Proven ability to work with and understand the needs of children of various ages and be committed to working with participants from a variety of backgrounds.
Must have a valid Driver's License.
Must comply with the safety regulations regarding operation of an ice resurfacer and ice edger.
Must pass a thorough background check including a CORI, SORI and National Criminal History Background check.

Responsibilities

Oversee operations including supervising and supporting all programs and services the facility provides.
Perform routine maintenance and janitorial functions of the facility while it is open to the public.
Perform preventative maintenance tasks and shift coverage at Marlboro, Franklin, and Hopedale facilities.
Work alone and with other positions as required by the facility activities schedule.
Meet the needs of patrons and complete job responsibilities, which may include nights, weekends, and some holidays.