Operations Manager - Clinic Setting

Action Behavior Centers•Plano, TX

2h•$65,000 - $85,000•Onsite

About The Position

The Operations Manager leads an ABC clinic facility and creates an environment where employees can excel, families feel supported, and children with autism can achieve their potential. The position oversees the location’s financial, safety, and compliance responsibilities while leading a team that supports clinical care. The role also works with families during onboarding and collaborates with clinical and department leaders to maintain effective operations.

Requirements

At least 6 years of experience managing large teams across multiple sites or districts.
High school diploma or GED.
Strong emotional intelligence, empathy, and understanding when working with children and families.
Strong communication skills and ability to collaborate effectively with department leaders and teammates.
Proactive problem-solving ability and capacity to thrive in high-stakes situations.
Ability to perform the essential functions safely and successfully, meet productivity expectations, and maintain regular, punctual attendance.
Ability to make independent decisions and evaluate potential consequences.
Ability to sit, stand, walk, bend, kneel, squat, crawl, crouch, climb, carry, push, pull, and reach, including overhead.
Ability to lift or move objects weighing up to 50 pounds.
Ability to maintain near and far visual acuity and to hear, understand, and distinguish speech and other sounds.
Comfort with frequent exposure to moderate-to-loud noise.
Ability to be physically present at the assigned job location as required and properly wear and use necessary personal protective equipment (PPE).

Nice To Haves

Bachelor’s or master’s degree.

Responsibilities

Manage operational metrics, key performance indicators, clinic budgets, and team performance.
Lead, engage, and retain a team of 25–50 professionals delivering clinical care.
Support team members through evaluations, corrective actions, development plans, and team celebrations.
Build trust with families by providing education and guidance during onboarding.
Collaborate with Clinic Admissions Associates, Clinical Directors, and department leaders to support quality operations.
Oversee the financial, safety, and compliance aspects of the assigned location.

Benefits

Base salary of $65,000–$85,000 per year, based on experience and market.
Performance incentives of up to $18,000 annually through monthly and quarterly bonuses.
Career advancement pathways from Operations Manager through senior and regional operations leadership roles.
Professional development through the Badge Up Program, Regional Workshops, Annual Leadership Summit, and initial training in Austin, Texas.
10 days of PTO, 10 paid holidays, and 2 flex days, with additional time based on tenure.
Student loan repayment options of up to $600 and tuition discounts.
Maternity/paternity award of up to $3,000 and childcare FSA options.
90% health insurance coverage.
401(k) with 2% company matching.
DoorDash Pass.
Team happy hours and regional recognition nights.