Operations Manager- 1st Shift

Schnellecke Logistics USA•Chattanooga, TN

About The Position

The Bilingual Operations Manager leads and manages the operations area in alignment with the Schnellecke Logistics quality management system and client requirements. The role is responsible for achieving strategic objectives, service level agreements, and performance goals while maintaining compliance with safety, quality, and company standards. Reporting to the Director of Operations, the manager leads supervisors and warehouse personnel, oversees manpower allocation and budgets, and manages resources to support production stability and customer satisfaction at the assigned facility. The role also drives continuous improvement and monitors key performance indicators. The work is performed in warehouse and office settings, with regular exposure to moving mechanical parts, electrical equipment, automated systems, vibration, wet or humid conditions, varying temperatures, and occasionally loud noise. Frequent standing, walking, bending, and reaching are required, and personal protective equipment must be worn on the production floor.

Requirements

  • At least 5 years of logistics or operations experience in a leadership capacity.
  • Strong knowledge of warehouse operations, service level agreements, and KPI management.
  • Experience managing budgets, labor planning, and operational resources.
  • Demonstrated ability to lead teams, drive accountability, and implement continuous improvement initiatives.
  • Proficiency in Microsoft Office and warehouse management systems.
  • Ability to stand, walk, bend, and sit for extended periods during the workday.
  • Ability to work around moving mechanical parts, electrical equipment, vibration, and varying temperatures.
  • Ability to wear required personal protective equipment on the shop floor.
  • Must pass a background check and drug screen as required.

Nice To Haves

  • Bachelor’s degree in business management, supply chain, or a related field.

Responsibilities

  • Execute company values, mission, strategy, policies, and operational standards to support business objectives.
  • Apply Core Business Technologies and standardized procedures to promote best practices across operations.
  • Lead continuous improvement initiatives to strengthen efficiency, quality, and process reliability.
  • Ensure compliance with standard operating procedures, safety policies, and workload requirements.
  • Manage human, material, and automated resources to support production and service plans.
  • Direct daily operations to achieve service level agreements and client performance expectations.
  • Validate operational action plans to ensure defined quality limits and targets are achieved.
  • Develop, administer, and monitor Early Warning Indicators and key performance indicators.
  • Authorize departmental expenditures in alignment with approved budgets and company policies.
  • Communicate operational performance, risks, and updates to Schnellecke leadership and client management.
  • Promote and enforce safe work procedures and regulatory compliance.
  • Support manpower planning, labor allocation, and working-hours analysis to optimize productivity.
  • Perform additional operational tasks as assigned by the Director of Operations or Senior Manager.
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