Operations Manager - Commercial Paint

Kaloutas•Boston, MA

15h

About The Position

Kaloutas is hiring an Operations Manager to oversee commercial painting operations in Greater Boston and surrounding areas. The Operations Manager is responsible for regional projects from handoff through completion, ensuring they are safe, profitable, on schedule, and completed to the required quality standards. Field Leaders manage crews day to day; this role leads, supports, and develops Field Leaders and, through them, Foremen. The Operations Manager collaborates with field and office teams, including estimating, project management, accounting, senior operations, and customers. The role includes coordinating project launches and resources, forecasting manpower, monitoring budgets and job performance, building customer relationships, communicating project updates, and driving safety and quality. Daily travel to jobsites across Greater Boston is required, and a company vehicle is provided.

Requirements

Painting industry experience is required.
Proven experience leading teams and coaching others; experience leading other leaders is preferred.
Collaborative approach and ability to build trust and work effectively with field and office teams.
Project management experience and ability to oversee multiple jobs and changing schedules simultaneously.
Understanding of budgets, job costing, and labor productivity.
Strong communication skills and comfort communicating with customers and internal teams.
Strong problem-solving skills and a calm, practical approach when issues arise.
Working knowledge of OSHA safety standards.
Comfort using email, scheduling, and project tools.
Willingness to travel daily to jobsites across Greater Boston.
Valid driver's license and clean driving record.

Nice To Haves

Commercial painting experience is strongly preferred.
Experience leading other leaders is preferred.
Smartsheet experience is a plus.

Responsibilities

Oversee all projects across Greater Boston from handoff to completion, monitoring schedule, budget, quality, and customer satisfaction across the portfolio.
Coach and mentor Field Leaders and, through them, Foremen on leadership, communication, quality, production, and financial accountability.
Review project handoff details, including scope, schedule, manpower, materials, and budget; lead handoff meetings with estimating and project teams; resolve scope gaps and ensure Field Leaders have needed resources.
Plan manpower with Field Leaders, forecast staffing across projects, maintain current scheduling tools, answer manpower and timecard questions, and ensure employees have work scheduled for the week.
Track project budgets, labor hours, material usage, and cost-to-complete reports; review onsite production with Field Leaders and Foremen; collaborate with accounting and senior operations on job performance and profitability.
Serve as the operations point of contact for general contractors and superintendents, make the first call to each jobsite, maintain clear communication, and resolve issues before they escalate.
Work with leadership on production metrics, forecasting, and schedule changes, and share project updates through weekly one-on-ones.
Visit jobsites regularly, promote a safety-first culture, enforce OSHA and company standards, and work with senior operations to keep certifications and training current.
Travel daily to jobsites across Greater Boston.