Bolting Systems Director of Sales
About The Position
We are seeking an experienced and hands-on Operations Manager to lead daily operations for a growing industrial business serving customers in the crane, rigging, heavy lift, and industrial equipment markets. This role is responsible for overseeing operational performance, driving process improvements, supporting commercial growth initiatives, and ensuring exceptional customer service across the organization. The ideal candidate will bring a strong operational leadership background combined with commercial sales experience within the crane, rigging, lifting, or heavy industrial equipment industry. This individual must be comfortable working in a fast-paced small business environment where collaboration, accountability, and adaptability are critical to success.
Requirements
- Operational leadership and team management
- Project coordination and execution
- Inventory control and supply chain coordination
- Budgeting and cost management
- Process improvement and problem-solving
- Vendor and supplier management
- Contract and quotation review
- Strong negotiation and communication skills
- Time management and organizational skills
- Safety and compliance awareness in industrial environments
- 5-10 years of operational leadership experience in an industrial, crane, rigging, lifting, heavy equipment, or related environment
- Strong commercial sales or customer-facing experience within industrial markets
- Proven ability to manage multiple priorities in a small business environment
- Proficient with Microsoft Office Suite
Nice To Haves
- Ability to read technical drawings and specifications preferred
- Working knowledge of crane operations, rigging equipment, lifting systems, hydraulic equipment, or heavy industrial applications preferred
- Experience with ERP/MRP systems and operational reporting preferred
- Bachelor’s degree in Business, Operations, Engineering, or related field preferred; equivalent industry experience will also be considered
Responsibilities
- Oversee daily business operations including production coordination, inventory management, scheduling, logistics, and customer support activities.
- Lead and develop operational staff while promoting a culture of safety, accountability, and continuous improvement.
- Establish and monitor operational KPIs to improve efficiency, profitability, and customer satisfaction.
- Coordinate cross-functional activities between sales, operations, engineering, purchasing, and service teams.
- Identify process improvement opportunities and implement operational best practices.
- Ensure compliance with company policies, safety standards, and applicable industry regulations.
- Support business development initiatives and maintain strong relationships with key customers and strategic accounts.
- Assist in preparing quotations, reviewing contracts, and supporting project execution from order entry through delivery.
- Collaborate with the sales team to identify growth opportunities within existing and new markets.
- Serve as a technical and commercial resource for customers involving lifting, rigging, crane, or heavy equipment applications.
- Participate in customer visits, trade shows, and industry networking opportunities as needed.
- Assist with budgeting, forecasting, and operational cost management.
- Monitor inventory levels, vendor relationships, and purchasing activities to ensure cost-effective operations.
- Support company leadership with strategic planning and operational decision-making.
- Drive operational efficiencies that improve margins and overall business performance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
