Operations Manager - 1st Shift

GXO Logistics•Lebanon, IN

About The Position

The Operations Manager, also described as Manager, Supply Chain Operations, oversees key areas of warehouse and supply chain operations to ensure smooth, efficient, and safe performance. The role supports customer commitments, quality objectives, workforce engagement, and GXO’s operating standards. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with availability for a flexible schedule and planned or unplanned overtime, which may include weekends. The manager communicates with customers, vendors, and team members; guides supervisors on personnel, quality, and safety; and hires, trains, develops, and appraises staff. The role also coordinates equipment maintenance, maintains accurate records and timely reports, recommends operational improvements, and enforces safe work practices and applicable OSHA and other standards. The position requires relevant work experience and proficiency with Microsoft Office and computerized scanner equipment. GXO prefers candidates with a bachelor’s degree in Logistics or a related field, managerial or supervisory experience, quality-system experience, continuous-improvement knowledge, and warehousing or 3PL experience. The work involves physical activity and exposure to hot or cold warehouse environments.

Requirements

  • At least 4 years of relevant work experience.
  • Experience with Microsoft Office, including Word, Excel, and Outlook.
  • Experience with computerized scanner equipment.
  • Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends.
  • Ability to lift objects of various shapes, sizes, and weights.
  • Ability to stand, sit, or walk for extended periods.
  • Ability to reach, including overhead, bend, climb, push, pull, twist, squat, and kneel.
  • Ability to tolerate hot or cold warehouse environments.

Nice To Haves

  • Bachelor’s degree in Logistics or a related field.
  • 4 years of managerial or supervisory experience.
  • Experience in an AS9100 or ISO environment.
  • Lean, Six Sigma, and Continuous Process Improvement knowledge and experience.
  • Experience in warehousing or Third-Party Logistics (3PL).
  • Ability to maintain a safe work environment by monitoring and enforcing safety procedures across all departments.
  • Strong problem-solving techniques and statistical analysis skills.

Responsibilities

  • Communicate with customers, vendors, and team members to ensure customer commitments are met.
  • Apply GXO quality policies and establish procedures for maintaining quality objectives.
  • Guide supervisors on personnel, quality, and safety matters.
  • Hire, train, develop, and appraise staff.
  • Recommend programs to improve operations.
  • Handle equipment and coordinate maintenance needs with the maintenance team.
  • Maintain records appropriately and complete reports in a timely manner.
  • Adhere to and enforce safe work practices and ensure warehouse compliance with OSHA and other applicable standards and regulations.
  • Monitor and enforce safety procedures across departments to maintain a safe work environment.

Benefits

  • Full health insurance, including medical, dental, and vision.
  • 401(k).
  • Life insurance.
  • Disability insurance.
  • Competitive compensation.
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