Operations Manager-Weekend

VPNE • Boston, MA

17h • Onsite

About The Position

The role of the Manager is to lead and manage each shift with the utmost care and empathy, fostering and ensuring a culture where safety and service are our top priorities. This position works in a high demand atmosphere, where attention to detail and organizational skills are critical. Foster a healthy, productive and safe work environment where our team members can learn and thrive in their roles. Manage and lead each shift ensuring a safety and service at all times. Review staffing levels and assignments daily and on shift to ensure coverage consistently. Communicate effectively and appropriately with the hospital team to meet their needs throughout the shifts Coach team members through situations that need immediate addressing Complete all reporting as required by shift Attract and retain impressive people providing exceptional service and leadership Maintain patient care and service plans and execute tasks ahead of schedule. Complete dashboards or any other customized client or executive report where applicable Serve as point of contact for any concern/team member recognition

Requirements

• Strong leadership and organization skills
• Adaptability in fast pace and changing environments
• Exceptional communication skills
• Patient facing or transportation service experience
• Professionalism and Integrity
• Coaching with kindness
• Team Leadership
• Collaboration with other internal department and client(s)
• Proficient in English both verbally and written

Nice To Haves

• Supervisory healthcare preferred

Responsibilities

• Manage and lead each shift ensuring safety and service at all times.
• Review staffing levels and assignments daily and on shift to ensure coverage consistently.
• Communicate effectively and appropriately with the hospital team to meet their needs throughout the shifts.
• Coach team members through situations that need immediate addressing.
• Complete all reporting as required by shift.
• Attract and retain impressive people providing exceptional service and leadership.
• Maintain patient care and service plans and execute tasks ahead of schedule.
• Complete dashboards or any other customized client or executive report where applicable.
• Serve as point of contact for any concern/team member recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED