INTERNAL APPLICANTS ONLY – Operations Manager, 3rd Shift (On-site)

Lakeshore Learning Materials•Garland, UT

27d•Onsite

About The Position

We are currently searching for an experienced Operations Manager, 3rd Shift to work at our Garland Utah, distribution center. This supervisory position is responsible for directing and leading the process flow to ensure the department’s SLAs are being met. In addition, you’ll develop policies and procedures to enhance and streamline processes, as well as provide hands-on team leadership that includes training, mentoring and coaching employees. The successful candidate will have a strong sense of urgency to excel in a fast-paced environment, plus the ability to perform root-cause analyses to identify the source of errors and implement improvements. You’ll also possess superb attention to detail, an ability to juggle multiple projects and excellent interpersonal skills to help lead and inspire the team to do their best work. Please note that this position is open to internal candidates only. External candidates who apply will not be considered for this role.

Requirements

Minimum of 3-4 years of leadership and performance management experience required
Minimum 3 years of experience with outbound/order fulfillment operations required
Demonstrated ability to build a high-performance team and an engaging work environment
High-achiever/performer who is results-oriented and strives for maximum service levels
Flexible and dependable personality
Strong relationship-building skills; disciplined and professional
Ability to problem-solve with the needs of the customer and company in mind
Ability to lead a crew and support rules and regulations
Excellent written and verbal communication skills
Strong organizational skills and attention to detail with the ability to manage multiple projects/assignments simultaneously
Excellent time management skills with the ability to prioritize and schedule tasks to ensure the most efficient use of time
Knowledgeability of safety practices and OSHA requirements
Strong interpersonal skills with the ability to work both independently and as part of a team
Strong skills in MS Excel

Nice To Haves

Experience handling the following power equipment is a plus: cherry picker, sit-down, reach and turret truck

Responsibilities

Planning and monitoring daily labor needs based on immediate and forecasted order and unit volumes
Creating and implementing standards and metrics for the team
Understand Inventory movements based on item velocity and operational goals
Detailed understanding of operational goals and special projects to ensure inventory accuracy and placement within the warehouse
Providing team motivation to ensure goals are being met accurately and efficiently
Encouraging teamwork while obtaining a high level of associate morale and recognition
Managing and positioning on-hand inventory to fulfill customer orders
Understanding the goals for the day to effectively communicate achievements and challenges throughout the day
Working with the leadership team to effectively communicate achievements and challenges throughout the day
Complying with federal, state and local warehousing, material handling and receiving requirements, as well as enforcing safety policies and techniques
Ensuring the organization and physical appearance of the department are in good standing order
Developing performance by appraising, coaching and counseling
Developing ongoing process improvements for all associates to ensure efficient operations