Operations Manager | Full-Time | Crown Complex

Oak View Group•Fayetteville, NC

1d•Onsite

About The Position

The Operations Manager is responsible for assisting in the administration, planning, budgeting, and direction for the operations of the complex, including front- and back-of-house services, technical services, information technology, conversion, custodial services, and equipment inventory control. Ensures an effective and cost-efficient program by controlling the Operations budget and performs related day-to-day responsibilities as required.

Requirements

3-5 years of previous experience in facility operations management.
Must show demonstrated knowledge and experience in work crew supervision in facility operations.
Ability to work event nights, weekends, and holidays as required.
Ability to follow written instructions, interpret AutoCAD drawings, and execute plans.
Knowledge of OSHA requirements.
Must be able to follow orders explicitly, be capable of working as part of a team, and be able to work well with other individuals.
Able to work alone if required and be able to complete tasks up to and including final cleanup and putting tools and supplies back to their assigned storage areas.
Must be able to lift and carry heavy objects when needed.

Nice To Haves

Bachelor's/technical degree from an accredited college/university/school is preferred.
Forklift certification is preferred
Minimum of one (1) year of ice arena or ice plant operation experience is preferred.
Experience with commercial HVAC control systems and building automation systems (BAS), including operation and troubleshooting.

Responsibilities

Assists the Director of Operations in the overall daily operation and maintenance of the facilities.
Plan, direct, coordinate, and review the work plan for all event changeovers; review and evaluate work products, methods and procedures; Provide or coordinate staff training; work with employees to correct deficiencies; and report personnel matters to the Director of Operations to address.
Coordinate and review the work plan for changeover and operations; meet with staff to identify and resolve problems; assign work activities, projects, and programs; monitor work flow; review and evaluate work products, methods, and procedures.
Assist with coordinating labor needs
Assist the Director of Operations in the development and administration of the operations budget and forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; and implement adjustments as necessary.
Coordinate facility arrangements and monitor the work of contractors, including equipment rental and borrowing city/county equipment.
Report any issues to the general manager immediately.
Ensure staff are working safely and efficiently and are aware of proper safety guidelines.
Conduct monthly safety meetings.
Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies.
Maintain hazardous materials communication program, material safety data sheets, and required records and permits; maintain knowledge of changes in pertinent federal, state, and local regulations.
Develop and maintain an accurate record-keeping system, including equipment maintenance and inventory logs.
Adjust and optimize HVAC schedules on a weekly basis to align with facility occupancy, event requirements, and operational needs while maximizing system efficiency and energy performance.
Cleaning up and putting tools and supplies back to their assigned storage areas.