Ticket Seller | Part-Time | Crown Complex

Oak View Group•Fayetteville, NC

6d•Onsite

About The Position

The Ticket Seller is responsible for selling tickets to the general public while providing general information to patrons. This is a part-time position that requires the availability to work flexible hours during events, evenings, weekends, and some week days.

Requirements

High school diploma or GED.
Demonstrated customer service skills with the aptitude to resolve conflicts.
Effective communication skills, both written and oral.
Ability to work non-standard work hours with a variable schedule, to include weekends.
Ability to stand and/or walk for extended periods of time.
Able to handle tickets, money, and receipts.
Ability to lift and/or move heavy objects.

Nice To Haves

1-2 years of prior experience with cash handling and strong math aptitude is preferred.
Previous experience with standard office equipment: copier, computer/keyboard, telephone, fax, and printers is highly desired.

Responsibilities

Selling tickets to the general public.
Assist patrons at the Box Office Will-Call window and resolve all issues/problems.
Create an exceptional experience for all guests through a safe, clean, and friendly environment.
Answer questions regarding events, tickets, and schedules.
Reconcile money received.
Balance monies at end of shift with supervisor.
Assist with the restocking of Box Office supplies.
Follow all operational policies and procedures for Box Office operations.
All other duties as assigned by supervisors.