Operations Manager - Residential Services IID Field

The Society•Seville, OH

1d•Onsite

About The Position

This position serves in a leadership role overseeing the agency’s Residential service programs and Camp and Volunteer Coordinator and provides support to the Director Residential Services. Responsibilities include hiring, training, supervising, evaluating and ongoing administrative management of Site Managers and Camp and Volunteer Coordinator to ensure quality services to individuals. The role also involves overseeing overall site staffing, assisting Site Managers with DSP hiring, and providing oversight in site administrative, regulatory and environmental compliance. The Operations Manager serves as back up and assistance for site managers and Director of Residential Services as needed, and works with SSAs and housing authorities to manage and facilitate lease management for waiver sites. They are responsible for Camp/Volunteer coordinator in overall camp paradise compliance and utilization, and serve on both internal and external committees. The position requires representing The Society with a professional attitude and positive intention, promoting effective internal and external relationships, communication and advocacy, and acting as a self-motivated, dependable, flexible and collaborative leader. Adherence to The Society’s policies and acting as a role model in adherence to these policies are also essential.

Requirements

Bachelors Degree in education, psychology, human services, social services or nursing preferred or at least five years of experience in the field of developmental disabilities.
Displays basic knowledge of Ohio Department of Job and Family Services, Electronic Verification Record, US Department Housing and Urban Development (HUD) and Metro Housing Authority (MMHA).
Ohio Department of Health, Ohio Department of Medicaid and Ohio Department of Developmental Disabilities regulations, waiver compliance and QARN regulations.
Must communicate effectively both verbally and in writing.
Must have basic computer and word processing skills.
Must have a valid Ohio Driver’s License, good driving record, and carry the proper liability insurance amounts required by The Society.
Maintains current certification in CPR, First Aid, Medication Administration and Health Related Activities and PMT.

Nice To Haves

Bachelors Degree in education, psychology, human services, social services or nursing

Responsibilities

Responsible for hiring, training, supervising, evaluating and ongoing administrative management of Site Managers and Camp and Volunteer Coordinator to ensure quality services to individuals.
Oversees overall site staffing with the site managers.
Assists Site Managers as needed to hire DSPs.
Provides oversight in site administrative, regulatory and environmental compliance.
Serves as back up and assistance for site managers and Director of Residential Services as needed.
Works with SSAs and housing authorities to manage and facilitate lease management for waiver sites.
Responsible for Camp/Volunteer coordinator in overall camp paradise compliance and utilization.
Serves on both internal and external committees.
Represents The Society with a professional attitude and positive intention while promoting effective internal and external relationships, communication and advocacy.
Serves as a self-motivated, dependable, flexible and collaborative leader.
Adheres to The Society’s policies and acts as a role model in adherence to these policies.
Performs all other duties as assigned.