Operations Manager, Public Health Services

State of Maryland•Baltimore City, MD

4d•Onsite

About The Position

The Operations Manager, Public Health Services (PHS) Administration supports the Director of Operations overseeing day-to-day activities that promote efficient and effective operational performance throughout the Administration. In FY2026, PHS had a budget of $895.7 million (including Core Local Public Health funding) and 4,001.81 FTE state merit positions. PHS units include the Laboratories Administration, Office of the Chief Medical Examiner, Office of Health Care Quality, Office of Population Health Improvement, Office of Preparedness & Response, Office of Provider Engagement and Regulation, Prevention and Health Promotion Administration, State Anatomy Board, Vital Statistics Administration, and local health departments. Reporting to the Director of Operations for Public Health Services, this position creates systems, processes and structures to improve efficiencies and operational procedures related to audits, budget, finance, and grants management infrastructure; facilities planning, inclusive of IT and equipment needs; personnel management; and procurement throughout the PHS Administration. This position involves a mix of both functional and personnel oversight duties. As this position interacts with PHS Directors and agency-wide Senior Staff, outstanding organizational, communication, and leadership skills and an ability to develop innovative solutions to overcome challenges are required.

Requirements

Bachelor's degree from an accredited college or university
Four years of leadership experience in a healthcare or scientific support position
Three years at a supervisory or managerial level
Outstanding organizational, communication, and leadership skills
Ability to develop innovative solutions to overcome challenges

Nice To Haves

Experience in establishing systems and structures and ensuring internal policies and procedures to improve operational efficiencies
Providing leadership direction to Directors and Senior Staff related to internal operational systems and policies, especially procurement, contract management and oversight, and inventory management
Overseeing development, implementation and monitoring of short and long-range strategic plans for program operations, particularly with procurement, contract and inventory management
Certified Professional Contracts Manager (CPCM)
Certified Public Purchasing Officer (CPPO)

Responsibilities

Overseeing day-to-day activities that promote efficient and effective operational performance throughout the Administration.
Creates systems, processes and structures to improve efficiencies and operational procedures related to audits, budget, finance, and grants management infrastructure; facilities planning, inclusive of IT and equipment needs; personnel management; and procurement throughout the PHS Administration.
Involves a mix of both functional and personnel oversight duties.
Interacts with PHS Directors and agency-wide Senior Staff.