Operations Manager - Product Teams (remote)

Autodesk•Vancouver, BC

5d•CA$100,600 - CA$179,300•Remote

About The Position

The Platform Product Ops Team @ Autodesk aims to be the engine behind our product operating model. We don’t have a mandate to force change; we earn it by building systems that are so valuable teams choose to use them. In a complex environment of silos and fragmented tools, we identify where coordination overhead is a tax on delivery and engineer a way out. We work through influence and partnership to improve how product information, decisions, and operational workflows move across teams at scale to remove operational burden and so our teams can focus on the real work: understanding customers and building great products. As an Operations Manager - Product Teams, your job is to find and fix the structural friction that slows product teams down. You are expected to build scrappy, working solutions that prove a better way, not just identify problems or suggest improvements. You should constantly question whether operational work should exist in its current form at all, and redesign workflows assuming AI is part of the operating model from the start. This is not a role with formal authority; your success depends on your ability to build trust across silos in a 2000+ organization and prove that your solutions actually make life easier for product managers. You will turn operational complexity into a streamlined, intuitive framework so that PMs can stop navigating internal "fog" and get back to the real work: understanding customers, driving product vision and strategy, and delivering great product. The systems, workflows, and operational mechanisms you build will directly shape how Platform Product teams operate every day.

Requirements

5+ years as a Product Manager in a high-growth, complex technical environment
2+ years improving how Product Management operates through tools, workflows, operational systems, or Product Operations functions
Experience working on platform, infrastructure, or SaaS products with complex technical dependencies
Has built scrappy, working solutions that fixed operational friction, including using AI tools, automations, no-code tools, or data workflows
Has influenced teams without authority by building solutions people choose to use because they clearly improve how the work gets done
Hands-on experience using tools like Airtable, Jira, Productboard, Confluence, and GitHub to build and scale operational workflows

Nice To Haves

You love to build things. Where others see ambiguity, you see a chance to create clarity and leave your mark
You are naturally curious and quick to learn. You enjoy figuring out how teams actually get work done and why things break down
You care deeply about making Product Managers successful and helping them focus on building great products
You are low ego and highly practical. You build trust by being useful, following through, and making things better for the people around you
You think differently because AI exists. Your instinct is to rethink how work should operate when AI is part of the system from the start

Responsibilities

Build dashboards, automations, intake flows, and operational tooling that reduce friction for Product Managers
Use AI to rethink and automate the “work about work:” connect fragmented information, generate insights, and reduce manual overhead for PMs
Identify where coordination, onboarding, roadmap visibility, or decision-making is breaking down and implement fixes that make the work easier
Make product, roadmap, and customer information easier to find, search, understand, and act on across fragmented systems and teams
Scale operational workflows, tools, and practices that improve how Product teams operate
Reduce operational drag so Product Managers can spend more time on customers, prioritization, and product strategy