Operations Manager, Legal Records & Compliance

Tri Delta•Addison, TX

1d•$55,000 - $60,000•Remote

About The Position

Tri Delta is seeking an Operations Manager, Legal Records & Compliance to create and maintain the infrastructure that keeps the organization legally compliant, contractually protected, and operationally sound. This role serves as the organizational authority on administrative compliance and documentation standards. The ideal candidate is a detail-oriented, high-accountability professional capable of exercising independent judgment and closely collaborating with legal counsel and senior leadership. The role is remote eligible. Candidates must be physically located in the US and eligible to work in the US without sponsorship.

Requirements

Bachelor’s degree or equivalent experience
2+ years of hands-on experience in operations, contract administration, or a related administrative compliance function
Exceptional organizational skills with meticulous attention to detail
Proficiency with Microsoft Office and document management systems
Candidates must be physically located in the US and eligible to work in the US without sponsorship.

Nice To Haves

Experience in a membership-based organization, nonprofit, or association
Experience with Salesforce reporting and dashboards
Experience leading change management and training staff
Familiarity with multi-state business registration requirements
Experience supporting legal, compliance, or executive functions

Responsibilities

Maintain a centralized contract repository and ensure all agreements are current, accessible, and properly executed
Track key contract milestones, including expiry dates, renewal windows, and performance obligation, proactively alerting stakeholders
Coordinate with legal counsel on contract reviews
Design and maintain a comprehensive records management program governing the creation, organization, retention, and disposal of organizational documents
Ensure records practices comply with applicable legal, regulatory, and audit requirements.
Maintain the records retention schedule with input from department leaders
Serve as the point of contact for business records requests, including responses to audits
Own all business entity registrations, including state and local filings and registered agent relationships
Track and manage all business licenses, permits, and regulatory registrations, ensuring timely renewals and no lapses in good standing.
Maintain an organized inventory of all active registrations, licenses, and permits with renewal calendars and ownership assignments
Support the Housing team as properties transition into the Tri Delta Housing portfolio
Develop and maintain policies and SOPs
Maintain enterprise-wide operational documents and collaborate across the enterprise to ensure documents are accurate and updated
Manage the library of organizational resources
Collaborate with the Fraternity team to ensure that records become part of the Fraternity’s historical archives when appropriate
Fulfill professional expectations of all Tri Delta employees
Abide by and lead others in Tri Delta’s project management process and practices.
Receive and act on feedback; focus on self-development to become the best version of yourself.
Pursue open and consistent communication with Tri Delta employees and volunteers.
Conduct all work with a focus on elevating Tri Delta’s brand as a premier women’s organization dedicated to helping women live, learn, and lead – with Purpose, for a lifetime.
Be passionate about serving others (e.g., Tri Delta employees, Board members, collegiate and alumnae members) and helping them become the best versions of themselves.